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Aging Care Manager 2 (Local Government) - Lehigh County Area Agency on Aging

Commonwealth of Pennsylvania

Pittsburgh, PAvia Commonwealth of PA

Do you want to be part of a professional team that is committed to supporting and empowering older adults who reside in Lehigh County? Apply for this Aging Care Manager 2 with our Area Agency on Aging, Care Management Unit. You will develop care plans and manage services for older adults to help them have access to the programs, support, and information they need to remain active, healthy, productive, and as independent as possible in their communities. Take the next step in your career and use your professional experience, people skills, and problem solving abilities to uplift and advocate for older adults and their families with us!


This position performs standard care management functions needed to support older adults by assessing their needs, developing care plans, and providing and coordinating services. Work supports consumers with identified social, economic, emotional, health, and physical problems as well as their families and caregivers. As an Aging Care Manager 2, you will perform the following duties:

  • Care Planning: Prepare case histories and social assessment forms, obtain medical assessments and financial information to determine eligibility and develop a plan of care
  • Case Documentation: Maintain accurate records of past and ongoing care; prepare memos, letters, summaries, and reports
  • Consumer Support: Help consumers manage incomes, access long-term services and supports, and provide information to consumers and their families about available options
  • Professional Collaboration: Work closely with other social service agencies and professional staff, hospitals, clinics, courts, and community resources to coordinate care
  • GUIDE Program Services: Provide comprehensive support and services, including home visits, to people living with dementia and their caregivers under the Guiding an Improved Dementia Experience (GUIDE) Model

Work Schedule and Additional Information:

  • Full-time employment
  • Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
  • Telework: You will not have the option to telework in this position.
  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • Six months as an Aging Care Manager 1 or a County Caseworker 1; or
  • Successful completion of the County Social Casework Intern program; or
  • Six months of professional human services or nursing experience; and a bachelor’s degree in social sciences, behavioral sciences, human services, or a closely related field; or
  • An equivalent combination of experience and training.

Other Requirements:

  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
  • You must be able to perform essential job functions.

Legal Requirements: 

  • This position falls under the provisions of the Older Adult Protective Services Act.
    • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

How to Apply:

  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing dateLate applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position. 
  • All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans: 

  • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS): 

  • 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.


The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions. 
  • Your score is valid for this specific posting only.
  • You must provide complete and accurate information or:
    • your score may be lower than deserved.
    • you may be disqualified.
  • You may only apply/test once for this posting.
  • Your results will be provided via email.
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