The MS Care Ceter provides specialized care for patients with multiple sclerosis and other neuroimmunology diseases. We are seeking a detail-oriented Administrative Associate to support both clinic and infusion center operations. This role is responsible for supporting operations of the MS Infusion Center, including obtaining and documenting authorizations for infusion therapies, specialty medications, and imaging services. Additional responsbilities include coordinating and scheduling infusion appointments, answering patient calls, and providing general administrative support to the department. The position is cross trained to provide coverage for front desk functions and administrative assistant duties for MS providers as needed. If you are highly organized, adaptable, and comitted to delivering excellent patient service while working as part of a supportive, team focused department, apply now!
Purpose:
Under direct supervision, provides general administrative support to a department or group of professionals.
Responsibilities:
- Under direct supervision, provides general administrative support to a department or group of professionals.
- Orders office supplies and maintains office equipment.
- Helps supervisor and department prepare presentations (i.e., edits, prints, basic formatting functions).
- Sorts, distributes, prioritizes and composes routine correspondence following established procedures not requiring management review. (i.e., reads correspondence/ highlights important items and sends to supervisor, sends emails sent on behalf of dept head, writes and sends meeting reminders, forwards emails to appropriate distribution list on behalf of department head).
- Performs routine clerical functions, such as copying, sorting, filing, and typing. Sets up and maintains varied office files, logs, and records office activities.
- Assists in researching, drafting, and/or abstracting routine reports. Compiles and analyzes basic information.
- Answers, screens, and routes incoming calls and messages. Responds to routine questions.
- Maintains supervisor's calendar (i.e., schedules meetings and recurring events, schedules large conference rooms, orders food, ensures applicable equipment is available and ready for meeting, may take meeting minutes).
- Greets, screens, and directs visitors to appropriate staff member.
High School diploma or equivalent. Up to one-year administrative experience preferred. Working knowledge of word processing, electronic mail/calendar, spreadsheet, presentation, and database software Ability to use applicable MS Suite products. Knowledge of business processes and procedures. Ability to use basic reasoning skills
Licensure, Certifications, and Clearances:
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran