What we expect:
Job duties include but are not limited to:
Responsible for the accurate registration of all clients, utilizing our Electronic Record system
Verify and print eligibility for all Client
Maintain comprehensive familiarity with various types Plans, and other government programs to guide clients appropriately
Review assigned provider schedules before scheduled appointments to verify current eligibility.
Proactively communicate any eligibility discrepancies to patients prior to their appointment to prevent surprises and ensure coverage is in place.
Perform daily audits of assigned provider schedules to identify and resolve any scheduling errors
Answer incoming calls, provide information to other departments
Use Microsoft Outlook and our communication platform to respond to patient inquiries regarding appointments and insurance updates.
Assist in the training of new staff regarding registration and verification procedures.