Salary: Commensurate with experience
Benefits: The University offers generous benefits including paid time off (holidays, holy days and vacation), employer matching contributions to the retirement plan, and tuition benefits for employees and their eligible dependents. Learn more and explore benefits at www.duq.edu/benefits
Location: Nasuti College of Osteopathic Medicine
Position Status: Full-time
Hours: Varied
Position Number: 222102/10-1181
FLSA Status: Exempt
POSITION SUMMARY:
The Director of Student Affairs, Community Engagement, and Opportunity reports directly to the Assistant Dean for Admissions and Student Affairs. The Director will collaborate with members of the Academic Affairs team to provide support for student activities, including overseeing student leadership, student clubs and organizations, organizing and directing major events including orientations, white coat ceremonies, and graduation, managing student activities, maintaining the budget for the department, and working with students to provide referrals for counseling and community services. The Director actively participates in short- and long-term strategic planning for the department, and organizes, develops, documents, and implements best practices for the Student Affairs unit that comply with University and COM policies and federal, state, and local regulations. The Director is responsible for continuous quality improvement of the department, manages data, supervises student affairs staff, and prepares statistical reports for self and others, in support of the goals of the COM and the University. The Director of Student Affairs, Community Engagement, and Opportunity provides direction in developing initiatives focused on student wellness, leadership, and community service endeavors.
Additionally, the Director supports a diverse body of students, faculty, and staff, and fosters a meaningful culture of respect and inclusivity at the COM. This person will function as the primary liaison between the COM, the Duquesne University's Chief Opportunity, Community Building, and Engagement Officer, and collaborating community partners. The Director will develop, oversee, and implement the COM pathway program, which was created to provide mentorship and guidance for middle-school and high-school students from lower-resourced urban Pittsburgh schools who have demonstrated an interest and aptitude for pursuing a healthcare-related career. This pathway is an important initiative for the COM, that is designed to foster the development of a more diverse physician population to best met the needs of our diverse community.
The position reports to the Assistant Dean for Admissions/Student Affairs.
DUTIES AND RESPONSIBILITIES:
Strategic Direction and Management
Participates in the strategic direction of the COM, and assists in maintaining, developing, and implementing new programs and services that support or enhance the student experience at the COM, in collaboration with Academic Affairs.
Plans, implements, and markets initiatives and events for students. Manages the day-to-day operations of the Student Affairs Office including all matters related to student services, disability services, compliance, and student activities.
Provides leadership, coaching, counseling and mentoring for Student Affairs staff, including responsibility for hiring, conducting performance reviews, and providing ongoing performance feedback for Student Affairs staff.
Represents the COM as the student affairs representative at the university level, as directed.
Oversees budget management of the Student Affairs department, student government, student clubs and organizations, and other student support services.
Student Affairs
Works collaboratively with the COM Admissions Department in the organization and implementation of open houses, accepted student days, and other yield events; actively participates as an administrative interviewer for student candidate interviews; delivers a student affairs presentation for each student interview day.
Advises student class leadership, student government leadership, and student club/organization leadership with respect to event management, budgeting, and marketing; advises students interested in creating new student organizations.
Collaborates with faculty, academic advisors, and staff to identify and support students in need; provide services and resources to allow them to be successful.
Serves as intake officer for student complaints, gathers information from appropriate resources, investigates issues, makes recommendations and takes action across various levels of the organization to resolve a variety of academic or professionalism issues and complaints.
Determines student needs in partnership with COM leadership; evaluates student needs through focus groups, annual student satisfaction surveys, and programming surveys to develop responsive programs.
Represents COM Student Affairs at numerous admissions and program events annually.
Events Management
Is responsible for planning, participating in making key decisions, and providing oversight for the logistics for student orientations, white coat ceremonies, graduations, and other student or school-related events.
Marketing
Provides guidance and insight on content and message for the development of marketing pieces regarding student recruiting, student events and other resources, in partnership with the Assistant Dean for Admissions and Student Affairs, and the DU Division of Marketing and Communications (DMC).
Community Engagement and Opportunity
In collaboration with COM senior leadership, implements a strategy for holistic recruitment and admissions to the COM program.
Develops and implements pertinent education and training programs to meet the needs of key personnel, COM faculty, and other staff, related to the elements of cultural humility and inclusivity in the COM program.
Acts as the primary liaison between the COM and the collaborating partners. Represents the COM in the community, and while working with community contacts and networks. Works with partners and stakeholders on program sustainability.
Completes other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
Supervises the Assistant Director of Student Affairs.
REQUIREMENTS:
Minimum qualifications:
M.S. or M.Ed. preferably in higher education or a related degree from an accredited educational institution.
Preferred qualifications:
Five years related experience, with prior supervisory experience in a medical education setting strongly preferred.
Alternatively, the successful candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following:
Knowledge and skill in student affairs administration;
Ability to work effectively with co-workers, collaborators, and stakeholders within and outside the COM.
Commitment to the COM and University values of recognition of the importance of treating each individual with dignity and respect consistent with the missions of the COM and the University.
Strong verbal communication skills, including solid public speaking;
Strong written communication skills, including ability to draft original correspondence, reports, and procedures;
Ability to resolve disputes and complaints through mediation;
Knowledge of laws and regulations concerning student affairs and disability services areas;
Strong supervisory skills;
Knowledge of budget development and management;
Strong interpersonal skills;
Ability to multitask in a fast-paced environment;
General knowledge of effective marketing;
Sound technical skills including ability to work with data bases, conduct internet research and work with Microsoft Office Suite products;
Academic Commitment: A Strong sense of strategic, inclusive academic commitment linked to success in promoting change and driving organizational achievement, enhancing academic excellence and recognition, and fostering links to promote the school nationally.
Collaboration: Demonstrated success with inter-professional collaboration in educational and clinical settings;
Communicate: Exceptional written and oral communications, interpersonal and emotional intelligence skills;
Innovation: Ability to identify opportunities for the development and implementation of innovative solutions to meet or exceed colleagues’ and students’ needs; a champion of innovation and change.
Integrity: Impeccable personal and professional integrity; demonstrates integrity and honesty in decision-making and relationships
Personal Characteristics: High energy and enthusiasm balanced with a highly professional demeanor, entrepreneurial spirit, flexible and patient; approachable down-to-earth; creative
Relationship Building: Inclusive relationship style, with the ability to foster partnerships, work collaboratively across boundaries and achieve performance and results through others towards clearly established goals.
Results Orientation: Ability to foster a culture of delivery, responsibility, and accountability
Ability to establish and maintain effective working relationships with the University Community.
Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University. The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.
APPLICATION INSTRUCTIONS:
Applicants are asked to submit a cover letter, resume, and contact information for three professional references.
Duquesne University was founded in 1878 by its sponsoring religious community, the Congregation of the Holy Spirit. Duquesne University is Catholic in mission and ecumenical in spirit. Motivated by its Catholic identity, Duquesne values equality of opportunity both as an educational institution and as an employer.