We are looking for a Customer Service Representative to support a retail operation in Gibsonia, Pennsylvania. This contract - hre position is ideal for someone who enjoys helping customers, managing order details with accuracy, and working collaboratively across teams to deliver a dependable service experience. The role calls for strong communication, careful attention to detail, and the ability to stay organized while handling multiple priorities in a fast-paced environment. This is a fully on-site position Monday- Friday, pay $18-$20.
Responsibilities
- Process customer purchase orders accurately in QuickBooks and verify information before final submission.
- Partner with internal teams to coordinate timely responses, resolve issues, and support a smooth customer experience.
- Communicate with customers professionally through email and other channels, providing clear updates and helpful assistance.
- Address customer questions and concerns with a solution-focused approach that builds trust and satisfaction.
- Maintain organized records related to orders, billing inquiries, and service requests to support daily operations.