Purpose:
UPMC Hillman Cancer Center is internationally recognized for its leadership in the prevention, detection, diagnosis, and treatment of cancer and is the region's only comprehensive cancer center designated by the National Cancer Institute. As the preeminent institution in western Pennsylvania for the delivery of cancer care, the performance of basic, translational, and clinical research, and the education of the next generation of cancer researchers and physicians, UPMC Hillman Cancer Center is exceptionally well-positioned to contribute to the global effort to reduce the burden of cancer.
UPMC Hillman Cancer Center is currently hiring a regular full-time Clinical Research Project Analyst to help support the Oncology Clinical Research Services team located at the Hillman Cancer Center in Shadyside/Pittsburgh, PA. This role will support the Financial Compliance Analysis and Budgets teams. It will be working Monday through Friday daylight hours with a remote schedule.
The Project Analyst will function as an integral member of the Hillman Cancer Center Clinical Trials Coverage Analysis and Budget team, supporting the operational and financial management of clinical research studies. This role is responsible for managing and triaging service center email accounts, ensuring timely and accurate responses to inquiries from internal and external stakeholders. The Project Analyst will develop, maintain, and enhance workflow dashboards and reporting tools to support team productivity, monitor key performance metrics, and identify opportunities for process improvement. Additional responsibilities include coordinating and managing relationships with external vendors, overseeing associated workflows to ensure compliance with established timelines and requirements, and serving as a resource for troubleshooting OnCore calendar and billing concerns. The individual will collaborate closely with clinical research, finance, and operational teams to support study start-up activities, facilitate efficient workflow processes, and contribute to the successful execution of clinical trial budgeting and coverage analysis activities.
The Clinical Research Services (CRS) team is made up of nearly 200 staff members who facilitate the development, implementation, coordination, internal data monitoring, and completion of oncology-focused trials at Hillman. These trials include institutional (investigator-initiated), multi-center cooperative group/National Clinical Trial Network (NCTN), consortium, and industry-sponsored trials. Using a disease-specific centers model for conducting clinical trials, CRS provides study development and implementation assistance, submissions to the FDA, IRB processing, patient recruitment, study coordination, study-specific training, data collection, and specimen collection and processing.
Responsibilities:
- Assist Management in defining and documenting tasks and duties within department.
- Identifies trends and process improvement opportunities across departments within operations.
- Process report requests as needed by Manager and Directors.
- Monitors operating performance against regional and national benchmarks.
- Perform complex project and data analysis as needed by Management.
- Develops cross-functional, change management and implementation strategies, ensuring that all of the participating parties have committed to effective implementation of the processes and procedures.
- Assist with achieving Operations division strategic goals as well as organizational goals
- Recommend and implement process improvement initiatives within the department as well as implementing process improvement initiatives based on management decision.
- Provide concise and timely status reporting as required
- Develop and maintain detailed project plans, this includes utilizing standard project documentation and methodology and project tracking and reporting procedures.
- Works with other managers to achieve efficiencies across integration of projects.
- Assists team members in resolving project problems, escalates issues when necessary, and facilities decision-making.
- Develops and implements key metrics to measure and report on progress of initiatives.
- Performs cost/benefit analysis
- Assures quality of information through business case and application level testing; validates test results to initial business needs.
Bachelor’s degree and 2 years of experience or High School degree plus 5 years of experience.
Knowledge of clinical research protocol and budgeting preferred
Oncology experience preferred
Clinical Research/Trials experience preferred
Prior work experience as a Project Coordinator highly preferred.
Excellent knowledge of spreadsheet and database software.
Must be very organized and deadline conscious.
Project Management knowledge and ability to manage multiple, complex, large-scale projects.
Minimum of four (4) years of experience in operations preferred.
Experience in health care insurance or health care industry preferred.
Excellent computer skills required, including Access, Excel, Microsoft Project, and other pertinent computer software packages.
Strong management, problem solving, organizational, and communication skills (oral and written).
This position requires effective planning and organizational skills.
This person must have the ability to perform planning for large initiatives/projects, managing all tasks required to providing services to meet client and business needs within budget and targeted deadlines.
Licensure, Certifications, and Clearances:
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran