Clerical Assistant 2

As a Clerical Assistant 2 with the Office of the Lt Governor, Board of Pardons, you will contribute to meaningful work that supports individuals seeking second chances. This position provides an active environment where your organizational skills help maintain accurate records and assist the review process. You will play a key role in ensuring timely communication and smooth administrative operations. Step into a position where your efforts support fairness and opportunity.

This position supports the daily operations of the Board of Pardons by managing important clerical tasks and helping maintain accurate records. The role promotes efficient processing of applications, correspondence and office needs through careful attention to details and procedures. As a Clerical Assistant 2, you will perform the following duties:

• Mail Processing: Sort mail, process items efficiently and distribute materials appropriately
• Application Intake: Process clemency applications by reviewing court documents, confirming completeness and organizing files for administrative review
• Correspondence Review: Interpret letters, apply correct templates and draft responses with accurate grammar and formatting
• Record Updates: Upload granted charters at Governor Action and maintain accurate system records
• Information Access: Use JNET and CLEAN systems to request criminal history or driving record information for applicants
• File Maintenance: Purge outdated documents or transfer required items to the State Records Center

Interested in learning more?  Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full time employment, 37.5 hours per week.
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Special Requirements (NSRs): 

• Must possess keyboarding skills to meet standards for speed and accuracy.

Additional Requirements:

• Must understand how to efficiently use and navigate a personal computer.
• Previous experience using Microsoft Office, specifically Word, Excel, Outlook, and Teams.
• Previous communication tools skills, such as video conferencing, and creating meetings in Teams.
• Previous experience combining & manipulating documents in Adobe Pro.
• You must be able to perform essential job functions.

Preferred Qualifications (not required):

• Familiar with criminal court documents.
• Experience using Microsoft Dynamics.

Legal Requirements:

• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position. 
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals). 

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.  
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.