The Director of Ticket Operations is a dual-purpose leadership role managing all ticketing mechanics, inventory control, and box office logistics for Robert Morris University’s five NCAA Division I ticketed sports (Football, Men's Basketball, Women's Basketball, Men's Hockey, and Women's Hockey) alongside third-party entertainment hosted at the UPMC Events Center. This position serves as the technical architect behind the ticketing software, acting as the primary financial liaison for national concert promoters, the RMU Athletic Business Office, and the RMU Student-Athlete Compliance Office.