State Workers' Insurance Fund Auditing Technician

Do you want your casualty insurance auditing or underwriting experience to contribute to a progressive, stable workers' compensation market in Pennsylvania? Join the State Workers' Insurance Fund (SWIF), Underwriting Division as an Auditing Technician. This role offers the chance to build your skills while ensuring accurate audit results that support our statewide mission. Take the next step in your career with a team that values accuracy, collaboration, and quality service. 

This position reviews payroll records and related data required for audit entry and precise audit premium development. It ensures accurate documentation and efficient issue resolution to help maintain effective underwriting operations. As a State Workers' Insurance Fund Auditing Technician, you will perform the following duties: 

• Audit Processing: Receive and review mail, voluntary, physical, and monthly payroll audits; collect and organize data needed to assess various audit components and make premium determinations; validate and enter required data
• Comprehensive Reviews: Examine all audit components; identify and document changes or updates required and any audit errors
• Workflow Decisions: Determine when classification changes, re-audits, re-assignments, and other actions are needed; send notifications to the correct teams for processing
• Internal Collaboration: Work with accounting, collections, and legal staff regarding requests for disputes, invoicing, or other issues; respond to written requests for copies of audits and premium invoices
• Stakeholder Communication: Send notifications, call, and correspond with insureds, agents, brokers, and regulatory agencies regarding audit issues
• Process Documentation: Create detailed electronic notes for pending issues, telephone conversations, correspondence, explanations, and actions required and taken pertaining to audit related matters

Interested in learning more? Additional details regarding this position can be found in the position description. 

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Scranton. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years in casualty insurance auditing and/or underwriting experience which included the assignment of classifications and application of proper rates, premium computations, policy assessment, and the issuance of new or revised policies; or 
• Any equivalent combination of experience and training. 

Additional Requirements:

• You must demonstrate the ability to adhere to the values and ethics of the Department of Labor and Industry.
• You must demonstrate the ability to work with professionalism, discretion, and good work ethic.
• You must have solid written and verbal communication skills.
• You must show initiative and problem-solving skills.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). 
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. 
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.  
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.