Job DescriptionMust Have Technical/Functional Skills ServiceNow Now Assist, MoveworksRoles & Responsibilities• Good exposure on ServiceNow AI platform, Now Assist, AI Control Tower, Moveworks AI Assistant,Predictive intelligence and workflow data fabric.• Identify and prioritize AI / agentic use cases across service desk, application, and infrastructure operations• Define architecture and decision framework for: Now Assist vs Predictive Intelligence vs Moveworks• Design integrated ServiceNow + Moveworks solutions for conversational AI and workflow execution• Drive implementation of: AI-assisted and autonomous workflows, Knowledge generation, triage, and resolution automation• Establish AI operating model and governance (intake, lifecycle, risk, compliance, support)