We are looking for a dependable Test Center Administrator to support a secure and well-organized testing environment. This is a Contract, part-time opportunity with schedules that may vary, including required Saturday availability and occasional evening or Sunday hours based on site needs. The person in this role will balance customer-facing service with careful exam oversight, helping each candidate move through the testing process smoothly and fairly.
Responsibilities
- Welcome test takers, confirm their identity, and guide them through check-in procedures in a courteous and attentive manner.
- Enforce testing protocols by conducting security screenings, using screening tools when required, and protecting the integrity of the exam environment.
- Observe candidates throughout their exams, respond promptly to concerns, and escalate irregular situations according to established procedures.
- Preserve the security of testing rooms, materials, and equipment at all times while maintaining consistent compliance with site standards.
- Support a fair and comfortable experience for every candidate by providing clear instructions and maintaining an organized, calm setting.
- Document incidents accurately and prepare detailed reports when activity falls outside approved testing guidelines.
- Assist with administrative and operational tasks such as scanning documents, handling clerical support, answering inquiries, and coordinating basic office activities.
- Help maintain computers and testing equipment, including packing, unpacking, and moving items safely when needed.
- Work a flexible part-time schedule of approximately 20 hours per week, with the possibility of additional hours based on business demand and site operations.