Job#: 3044100
Job Description:
Data Engineer - Snowflake Data Ingestion & Data Products (ECC Platform)
The Data Engineer will support the Enterprise Contact Center (ECC) data platform, with a primary focus on data ingestion into Snowflake (SPN) and creation of curated data products (views) for downstream analytics and AI use cases.
This role will be part of building scalable pipelines to ingest data from multiple source systems (e.g., Avaya, Genesys, NICE, Dynamics, IVR platforms) into Snowflake, and transforming it into trusted, consumable datasets for Power BI, APIs, and AI-driven solutions.
Key Responsibilities
Data Ingestion (Primary Focus)
Design and build scalable data pipelines to ingest data from multiple sources into Snowflake (via AWS S3 or APIs)
Support ingestion patterns including batch loads, API-based ingestion, and near real-time streaming where applicable
Standardize ingestion into RAW data layers in Snowflake SPN
Partner with upstream teams (Core Tech, WFM, external vendors) to onboard new data sources
Monitor ingestion jobs and resolve failures, latency, or data completeness issues
Snowflake Data Modeling & View Creation (Data Products)
Design and develop Snowflake views (curated & consumption layers) aligned with business requirements
Transform RAW data into domain-aligned, analytics-ready data products
Implement reusable Mesh views across domains (e.g., Workforce Management, Core Tech)
Optimize performance of queries and views for downstream consumption
Align view design with Power BI reporting and API consumption needs
Data Quality & Governance
Implement validation checks to ensure data accuracy, completeness, and consistency
Support data classification, lineage, and metadata documentation (data dictionary)
Ensure compliance with enterprise data governance and security standards
Manage role-based access and secure data sharing in Snowflake
Platform Operations & Automation
Develop and maintain scheduling and orchestration workflows for ingestion pipelines
Monitor Snowflake performance and optimize pipelines for efficiency and cost
Troubleshoot data issues and support production releases
Maintain high availability and reliability of data pipelines and views
Stakeholder Collaboration
Work closely with POD teams (Core Tech, Workforce Management, etc.)
Engage with Power BI developers to align on reporting requirements
Support AI/analytics use cases (e.g., data exposure for APIs, AI agents)
Participate in Agile ceremonies (PI planning, sprint execution, backlog refinement)
Required Skills & Experience
Strong hands-on experience with Snowflake (tables, views, performance tuning)
Advanced SQL skills and data transformation expertise
Experience building data ingestion pipelines (ETL/ELT)
Experience working with cloud storage (e.g., AWS S3) and data integration patterns
Understanding of data modeling for analytics (star schema, dimensional models)
Experience with API-based ingestion and/or file-based ingestion pipelines
Strong troubleshooting and data quality analysis skills
Experience working in Agile POD/team environments
Preferred Skills
Experience with Contact Center data platforms (Avaya, Genesys, NICE, Dynamics, IVR)
Familiarity with Data Mesh / Data Product architecture
Experience supporting Power BI or Tableau
Exposure to AI/analytics enablement (data for ML, APIs, or semantic layers)
Knowledge of orchestration tools (Airflow, Snowflake Tasks, etc.)
Success Measures
Reliable and scalable ingestion pipelines into Snowflake SPN
Timely onboarding of new data sources
High-quality, validated curated views used by Power BI and downstream consumers
Reduced data latency and improved data availability
Strong alignment with business and reporting requirements
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.
Job Description:
Data Engineer - Snowflake Data Ingestion & Data Products (ECC Platform)
The Data Engineer will support the Enterprise Contact Center (ECC) data platform, with a primary focus on data ingestion into Snowflake (SPN) and creation of curated data products (views) for downstream analytics and AI use cases.
This role will be part of building scalable pipelines to ingest data from multiple source systems (e.g., Avaya, Genesys, NICE, Dynamics, IVR platforms) into Snowflake, and transforming it into trusted, consumable datasets for Power BI, APIs, and AI-driven solutions.
Key Responsibilities
Data Ingestion (Primary Focus)
Design and build scalable data pipelines to ingest data from multiple sources into Snowflake (via AWS S3 or APIs)
Support ingestion patterns including batch loads, API-based ingestion, and near real-time streaming where applicable
Standardize ingestion into RAW data layers in Snowflake SPN
Partner with upstream teams (Core Tech, WFM, external vendors) to onboard new data sources
Monitor ingestion jobs and resolve failures, latency, or data completeness issues
Snowflake Data Modeling & View Creation (Data Products)
Design and develop Snowflake views (curated & consumption layers) aligned with business requirements
Transform RAW data into domain-aligned, analytics-ready data products
Implement reusable Mesh views across domains (e.g., Workforce Management, Core Tech)
Optimize performance of queries and views for downstream consumption
Align view design with Power BI reporting and API consumption needs
Data Quality & Governance
Implement validation checks to ensure data accuracy, completeness, and consistency
Support data classification, lineage, and metadata documentation (data dictionary)
Ensure compliance with enterprise data governance and security standards
Manage role-based access and secure data sharing in Snowflake
Platform Operations & Automation
Develop and maintain scheduling and orchestration workflows for ingestion pipelines
Monitor Snowflake performance and optimize pipelines for efficiency and cost
Troubleshoot data issues and support production releases
Maintain high availability and reliability of data pipelines and views
Stakeholder Collaboration
Work closely with POD teams (Core Tech, Workforce Management, etc.)
Engage with Power BI developers to align on reporting requirements
Support AI/analytics use cases (e.g., data exposure for APIs, AI agents)
Participate in Agile ceremonies (PI planning, sprint execution, backlog refinement)
Required Skills & Experience
Strong hands-on experience with Snowflake (tables, views, performance tuning)
Advanced SQL skills and data transformation expertise
Experience building data ingestion pipelines (ETL/ELT)
Experience working with cloud storage (e.g., AWS S3) and data integration patterns
Understanding of data modeling for analytics (star schema, dimensional models)
Experience with API-based ingestion and/or file-based ingestion pipelines
Strong troubleshooting and data quality analysis skills
Experience working in Agile POD/team environments
Preferred Skills
Experience with Contact Center data platforms (Avaya, Genesys, NICE, Dynamics, IVR)
Familiarity with Data Mesh / Data Product architecture
Experience supporting Power BI or Tableau
Exposure to AI/analytics enablement (data for ML, APIs, or semantic layers)
Knowledge of orchestration tools (Airflow, Snowflake Tasks, etc.)
Success Measures
Reliable and scalable ingestion pipelines into Snowflake SPN
Timely onboarding of new data sources
High-quality, validated curated views used by Power BI and downstream consumers
Reduced data latency and improved data availability
Strong alignment with business and reporting requirements
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.