State Facility Director, DHS - Norristown State Hospital

As the State Facility Director, DHS for the Department of Human Services, you will drive the hospital’s mission to strengthen clinical and operational practices that improve care and elevate outcomes at Norristown State Hospital. This role gives you the chance to rally teams, upgrade systems, and champion high-quality service across a complex and dynamic environment. You will guide a hospital that plays a vital role in the community by supporting individuals with significant needs and leading staff with clarity and purpose. Your leadership will spark meaningful progress, push modern practices forward, and build a culture grounded in respect, growth, and learning.

This role leads and directs the clinical and operational functions of Norristown State Hospital to ensure operational efficiency, strong management, high-quality service delivery, and financial soundness. As a State Facility Director, DHS, you will perform the following duties:

• Operational Leadership: Guide hospital operations to support efficient workflows, strong performance, and excellence in treatment and rehabilitation 
• Strategic Oversight: Shape clinical and operational strategies that strengthen programs, enhance results, and achieve goals
• Team Development: Support leaders through collaboration, coaching, and communication to build strong, future-focused teams
• Program Growth: Lead the development and enhancement of hospital programs, including therapy services, readiness programs, and cognitive remediation efforts
• Financial Management: Assess and manage the complete operating budget while maintaining timely, accurate reporting
• Accreditation Preparedness: Oversee departmental activities to ensure full compliance with standards, surveys, and certification requirements

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch. Your schedule is subject to change based on the needs of this 24 hour per day, 7 days per week facility.
• Telework: You will to have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable. 
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Seven years of professional human services or health care program experience that includes three years in a mental health or residential care and treatment facility, including two years in a supervisory capacity, and a bachelor’s degree; or
• An equivalent combination of experience and training that includes three years in a mental health or residential care and treatment facility, including two years in a supervisory capacity.

Additional Requirements:

• You must be able to perform essential job functions.

Preferred Qualifications (not required):

• Chief Executive Officer or Chief Operating Officer leadership level experience at a hospital
• Possession of a graduate degree
• Certification as a Fellow of the American College of Healthcare Executives (FACHE)

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). 
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. 
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.  
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.