We are looking for an Inside Sales Representative /Customer Service Representative to support sales growth and strengthen customer relationships from our Pennsylvania location. This contract - hire position is well suited for a detail-oriented individual who enjoys engaging with clients, identifying product needs, and contributing to revenue goals in a fast-paced sales environment. The role combines outbound and inbound sales activity with close coordination across internal teams to help deliver a strong customer experience. This is a fully on-site Monday - Friday 8-4:30pm. Pay range $18- $21/hrResponsibilities: • Identify client needs, present suitable products or services, and guide customers through the purchasing process with a consultative approach. • Prepare quotes, follow up on opportunities, and help move prospects through the sales pipeline to support annual revenue objectives. • Monitor account activity, maintain accurate sales records, and update customer information in internal systems. • Partner with purchasing, retail, and other internal stakeholders to align product availability with customer demand. • Respond promptly to inquiries, resolve routine issues, and provide a high level of service that strengthens long-term customer loyalty. • Track sales performance, review trends, and share relevant market feedback to help refine selling strategies. • Support additional sales-related initiatives, including process updates or internal system changes, as needed by the business.