Health Unit Coordinator
Be the connection that supports patients—and the families who love them
Are you organized, compassionate, and energized by a fast-paced environment? In this role, you’ll be at the center of both clinical coordination and family support—helping ensure a smooth patient experience while also guiding families through the surgical journey.
Schedule
- Daylight shifts:
3:00 PM – 11:30 PM
What You’ll Do
Keep the Unit Running Smoothly
- Maintain supply levels, downtime folders, and ensure family lounge readiness
- Perform unit audits, reconcile charges (including specialty items), and monitor noise/quiet time
- Ensure compliance with hospital policies, HIPAA, and safety standards
Support Patients & Families
- Support the Surgical Family Lounges at Montefiore and Presbyterian
- Provide a calming, welcoming environment for families during the surgical process
- Offer real-time updates and communicate throughout each stage of surgery
- Coordinate post-surgery connections between surgeons and families
- Help families understand next steps with clarity and compassion
Be the Communication Hub
- Manage calls, paging systems, faxes, and unit communications
- Greet and assist patients, visitors, physicians, and staff
- Maintain accurate patient records and enter physician orders
- Utilize systems like eRecord, Bedboard, TeleTracking, and more
- Coordinate scheduling of tests, procedures, and patient transport
Support Daily Operations
- Troubleshoot and maintain office equipment (computers, printers, fax, etc.)
- Submit and follow up on repair requests
- Maintain logs, reports, and filing systems
Be a Team Player
- Build strong relationships across disciplines
- Support departmental improvements and process changes
- Take ownership and contribute to a positive team culture
Grow Your Career
- Participate in training, feedback, and development opportunities
- Serve as a resource and preceptor for new staff
- Engage in projects and committee work
Exciting What’s Ahead
- Work in the newly completed Kamin Tower and surgical suites starting January 2027
- Be part of a modern, state-of-the-art environment designed to enhance patient care and team collaboration
Why You’ll Love This Role
- Make a meaningful impact on both patients and their families
- Be part of a supportive, team-first culture
- Gain exposure to surgical workflows and clinical coordination
- Grow your skills in a dynamic, high-impact setting
- High school diploma or equivalent experience.
- Knowledge of medical terminology and computer applications.
- Ability to effectively communicate both orally and in writing.
- Completion of a Certified Health Unit Secretary course preferred.
- In the course of duties may be asked to distribute medications to the nurse at the bedside.
- Access to medications is limited to the distribution of the medication to the nurse.
Licensure, Certifications, and Clearances:
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran