We are looking for a dependable Test Center Administrator to support daily exam operations in Pittsburgh, Pennsylvania. This Long-term Contract opportunity is part-time, with hours that vary based on site needs and may include Saturdays, occasional evenings, and additional shifts when needed. In this role, you will help create a secure, organized, and welcoming environment for test takers while ensuring procedures are followed with accuracy and professionalism.
Responsibilities
- Welcome candidates to the test center, confirm their identification, and guide them through the check-in process with professionalism and courtesy.
- Administer security screening steps, including the use of handheld screening tools and other required verification procedures.
- Observe examinees throughout testing sessions and respond promptly to irregular activity, questions, or concerns.
- Protect confidential testing materials and maintain strict control of the exam environment at all times.
- Document incidents clearly and escalate situations that fall outside established operating standards.
- Support a fair and comfortable testing experience by escorting candidates to and from the exam room and providing clear instructions.
- Adjust to a rotating part-time schedule based on site hours of operation, including Saturday coverage and occasional evening or Sunday needs.
- Perform administrative support tasks such as scanning records, handling basic office duties, and assisting with inbound candidate communication.
- Assist with test center equipment handling, including packing, unpacking, and working around computer stations as needed while following safety practices.