Carnegie Mellon University is world-renowned as the birthplace of artificial intelligence, and that spirit of innovation is the heartbeat of our University Advancement division. As we enter a transformative era of philanthropy, we are seeking an Assistant Director, Annual Giving to join our team.
Reporting to the Executive Director, Annual Giving Strategies, you will be responsible for compiling and ensuring the accuracy of data for audience segmentation for direct mail, email and other solicitations, as well as for program reporting and analysis. In collaboration with Annual Giving and University Advancement colleagues, you will contribute to the evaluation of programs, including managing and analyzing donor data to develop strategies and tactics to increase gifts. The position will also leverage emerging artificial intelligence (AI) tools and technologies to enhance data analysis, improve operational efficiency and support data-informed annual giving fundraising strategies.
Core responsibilities include:
Overseeing and managing Annual Giving’s internal data segmentation tools – Advance and Salesforce – including actual data extracts and review of data for accuracy.
Identifying opportunities to streamline workflows through AI-enabled automation and process improvements; collaborating with colleagues to pilot, implement, and refine new technologies that enhance team productivity.
Coordinating with team members to support Annual Giving data needs as required.
Working with Executive Director to maintain and adapt all key solicitation project timelines based on donor response and team needs.
Monitoring data for integrity of information, working collaboratively with departments across the university to ensure proper categorization of donor records.
Collaborating with the Information Systems team to maintain database functionality and accurate data pulls and report results.
Analyzing past and current efforts to develop strategies and tactics to increase donations; tracks fundraising implementation plan progress and final results.
Tracking real-time results of ongoing events like Giving Tuesday and other giving events.
Keeping current on programs, faculty, research, and student initiatives at the university. Networking with faculty, deans, advancement staff and college liaisons when necessary.
Other duties as assigned.
Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.
You should demonstrate the ability to:
interact effectively within the University Advancement division, as well as with other members of the campus community and external constituents
handle confidential donor information and make good decisions regarding use of such information
communicate with prospects/donors in an appropriate manner in written, oral, and personal communication
maintain composure when dealing with difficult situations and/or individuals
work under pressure and with frequent interruptions; meet deadlines
pay close attention to detail
keep and maintain accurate and detailed reports and records
prioritize work and handle multiple tasks simultaneously
In addition, you should demonstrate:
experience using AI-powered tools and technologies to support Annual Giving operations, including data analysis, audience segmentation, and workflow automation
effective organization skills
Strong analytical and problem-solving skills
Qualifications:
Bachelor’s degree is required
One to three years of annual fund or related experience; prior experience with a university and/or non-profit donor retention program preferred; prior experience with Salesforce is ideal
Knowledge of the principles of fundraising, donor acquisition and donor retention
Familiarity with and comfort working within Salesforce or similar database
A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.
Requirements:
Successful completion of a pre-employment background check
Additional Information:
Sponsorship: Applicants for this position must be currently authorized to work for CMU in the United States. CMU will not sponsor or take over the sponsorship of an employment visa for this opportunity. Carnegie Mellon is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Carnegie Mellon.
Joining the CMU team opens the door to an array of exceptional benefits.
Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance.
Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!
For a comprehensive overview of the benefits available, explore our Benefits page.
At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.
Are you interested in an exciting opportunity with an exceptional organization?! Apply today!
Location
Pittsburgh, PAJob Function
Annual GivingPosition Type
Staff – RegularFull Time/Part time
Full timePay Basis
HourlyMore Information:
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Click here to view a listing of employee benefits
Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.