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Are you passionate about the patient experience and seeking growth opportunities? UPMC is dedicated to providing each patient with the right care, in the right way, at the right time, every time. Our Monitor Technicians are essential partners in that mission, enhancing the patient experience at UPMC with positivity and integrity. Join us as we provide Life Changing Medicine to our community.
Position: Full-Time Monitor Technician
Department: Cardiac Monitoring Center
Location: UPMC Passavant
Shifts: 36 hours per week; rotating shifts, including evening, overnight, weekend, and holiday shifts
*Title and salary will be determined based upon education and patient care experience.
Responsibilities:
Promotes and maintains desired public, interpersonal, and interdepartmental relationships and patient confidentiality.
- Demonstrates a working knowledge of the physical and electronic character of the diagnostic instrumentation used and must demonstrate equipment troubleshooting skills.
- If cross trained, conducts transtelephonic pacemaker function testing including scheduling and billing components.
- Responsible for personal job skill development and maintaining clinical expertise. Maintains certification in CPR once oriented. Attends in-service education and skill development courses as offered.
- Is available to cover subsequent shift if staffing is inadequate.
- Accurately manages ECG tracing/order matching in computerized equipment for physician on line reading and upload to electronic medical record. Completes billing for technical component of ECGs and Holters.
- Explains the nature and rationale of examinations to patients/hospital personnel in understandable terms. Completes a brief patient history prior to Holter monitor procedures. Properly positions the patient to perform the exam and make any specific preparations required to assure thoroughness and accuracy of the study.
- Supports peer personnel in daily work assignments maintaining a constant awareness of the nature and volume of work and takes necessary actions to expedite completion of procedures.
- Cleans equipment on a daily basis. Stocks supply areas and distributes inventory. Notifies key personnel or manager of need for supplies and reports need for equipment service and repair to manager or bio-med medical department.
- Responsible for receiving and accurately completing and processing requests for ECGs and Holter monitors. Ability to push ECGs machines on carts with wheels in order to perform studies in various areas throughout the hospital.
- Provides visual surveillance of numerous cardiac monitors simultaneously while maintaining 100% accuracy in terms of dysrhythmia recognition and classification (ventricular or atrial ectopic, normal or unknown). Maintains alarms per policy. Recognizes and immediately notifies appropriate hospital personnel of changes in a patient's rhythm or life threatening dysrhythmia and documents changes on patient record system.
- If cross trained, scans Holter monitor tapes with 100% accuracy in terms of dysrhythmia recognition and classification (ventricular and atrial ectopic, pacemaker, normal and unknown).
Note: All competencies must be achieved. The above statements are intended to describe the general nature and level of work being performed. They are not an exhaustive list of all duties, responsibilities, knowledge, skills, abilities, and working conditions associated with the role.
High school or equivalent
Experience in Cardiac Telemetry monitoring or EKG desired
Prior experience desired in a clinical or diagnostic cardiac health care setting, preferably hospital based OR an equivalent combination of education and experience
Documented proficiency of cardiac dysrhythmias recognition required
Ability to pass hospital provided dysrhythmia course with a score of 90% or better
Performance of basic keyboarding skills required to operate equipment.
Licensure, Certifications, and Clearances:
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
Cardiac Technician, Medical Assistant, Emergency Medical Technician or Paramedic background desired.
Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
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UPMC is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.

