Join a team of passionate and hard working individuals at Allegheny County Department of Human Services (DHS), Area Agency on Aging (AAA). This Aging Care Manager 3 position with our Community Based Services Division, Assessment Unit strengthens the safety net for elderly residents who need expert support. We are looking for self-starters who are able to adapt and work with minimal supervision. Experience a meaningful career and help us open the front door to assist older adults with finding the services they need to live safe, healthy and, when possible, independent lives.
This position performs advanced complex case management and referral functions, offers services to help eliminate risk, and works with consumers, families, and community partners ensure consumer well-being. As an Aging Care Manager 3, you will perform the following duties:
- Review Referrals: Evaluate medical, social, psychological, and other factors for consumers referred for assessment, including heavy advanced assessments on critical cases
- Complete Assessments: Performs on-site, face to face assessments of homebound, frail, elderly consumers in hospitals, care facilities, and their own homes in the community and remote areas; discuss and explain services with consumers and families
- Determine Risk: Identify risk, including in-depth abuse factors or eminent danger of life and health, and coordinate next steps with supervisors and protective services, expediting cases when needed
- Audit Cases: Complete intense and detailed chart and desk reviews checking for completeness, adherence to criteria, and comparison to other cases; prepare for, attend, and testify at appeal hearings
- Coordinate Communication: Serve as a liaison for DHS/AAA with social service agencies, medical facilities, and community organizations; answer calls, emails, and questions from consumers, families, and facility staff
- Support Team Development: Provide training, assistance, and mentoring to other caseworkers in the unit; interact with outside agencies and providers for outreach, training, and education
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
- Full-time employment
- Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
- Telework: You may have the opportunity to work from home (telework) part-time, up to two days per week, after six months of employment. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Pittsburgh. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
QUALIFICATIONS
Minimum Experience and Training Requirements:
- One year as an Aging Care Manager 2 or Aging Program Assessor; or
- One and one-half years of professional human services, law enforcement, or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or
- An equivalent combination of experience and training which includes six months of professional human services, law enforcement, or nursing experience.
Other Requirements:
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
- Hiring preference for this vacancy may be given to candidates who live within Allegheny County. If no eligible candidates who live within Allegheny County apply for this position, candidates who reside in other counties may be considered.
- You must be able to perform essential job functions.
Legal Requirements:
- This position falls under the provisions of the Older Adult Protective Services Act.
- Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.