UPMC is hiring a full-time Systems Analyst- Associate (Epic My Chart and Welcome). This opportunity offers room for growth and an excellent total rewards package. The hiring manager is looking for an analyst who has Epic IT experience, strong analytical skills, and excellent communication and interpersonal skills. APPLY NOW!
Job Location: Hybrid: Majority of the time will be Remote, but analysts must be willing to travel onsite to Pittsburgh, PA location at least one week per month or as needed.
Job Hours: Day Shift Monday-Friday 8AM-5PM
Purpose:
Under the general direction of the management team and senior staff, this entry level position provides basic analytical and/or programming services, defining requirements, developing, and/or maintaining computer applications/systems, and providing services to meet client IT and business needs.
Responsibilities:
Complete documentation/flow charting of system builds and maintain team's existing documentation.
Ability to triage support issues and escalate accordingly.
Responsible for individual assigned testing tasks and validation of testing with system integration.
Ability to modify existing test plans.
SDLC (System Development Life Cycle): Have a fundamental knowledge of the system/application development life cycle. Data Confidentiality/Security Maintain confidentiality of sensitive information at all times.
Data Quality: Maintain data quality at all times.
Vendor Relationships: Interact with vendors (technical issues, project initiatives) under the direction of more experienced team members, as necessary.
Report Writing/Analysis: Ability to write, analyze and make basic modifications to reports under the direction of more senior team members.
End User Training: Review and conduct gap analysis on existing training documentation. Partner with more experienced team members to observe end user training sessions.
Process Improvement: Review and validate existing processes.
*Performs in accordance with system-wide competencies/behaviors.
*Performs other duties as assigned.
Familiarity with modern technology and application support through education or practical experience.
Highly driven and self-motivated to meet expectations.
Ability to work independently and in a team-based environment.
Demonstrates thorough understanding of information technology fundamental tools and concepts (SDLC) of one of the information technology professional disciplines and applies that understanding to make independent practical contributions to IT work within a UPMC department or function.
Completes on-going training on-the-job, through courses, self-study, certifications, and/or advanced degrees to maintain and enhance technical and business capabilities.
Additionally, this position requires standby status as part of rotation within the team.
Top 3 Skills Needed:
Epic IT experience and willingness to become Welcome and MyChart EPIC certified/accredited
Strong Analytical & Problem-Solving Skills.
Excellent Communication and Interpersonal Skills.
Preferred
Someone who works well independently.
Someone who performs work with the highest levels of responsibility and integrity.
Someone who can quickly adapt to change.
Someone who generates new ideas and encourages others to think creatively.
Current or past UPMC employee or contractor.
Licensure, Certifications, and Clearances:
Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran