Tax Examiner 1

As a Tax Examiner 1 with the Department of Revenue, Bureau of Business Taxpayer Accounting Business Tax Payment Refund Division Administrative Review Section, you will take part in essential work that keeps tax systems functioning smoothly. This position allows you to learn how to review payments, assess accounts, and communicate with taxpayers. You will support a mission focused on accuracy, service, and clear understanding of tax requirements. Step into the Tax Examiner 1 role and build a strong foundation for future advancement.

This position helps ensure tax returns and payments meet state requirements by reviewing information and supporting taxpayer assistance. As a Tax Examiner 1, you will perform the following duties:

• Taxpayer Assistance: Help taxpayers file taxes through Telefile or myPath and provide information when needed
• Payment Processing: Review, apply, and adjust payments to ensure proper posting on accounts
• Account Review: Examine correspondence, assessment responses, and returns to determine accuracy and required action
• Credit Transfers: Transfer credits or payments to correct accounts or periods when errors are identified
• Calculations Work: Calculate penalties, interest, and payoff figures using spreadsheets or calculators
• Communication Duties: Contact taxpayers by phone or in writing to verify information and explain policies and procedures

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with 60-minute lunch or 9:00 AM to 5: PM with 30 minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time after successful completion of the in-office training period of 6 months. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Salary: In some cases, the starting salary may be non-negotiable. 
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of general office work; or
• An equivalent combination of experience and training. 

Additional Requirement:

• You must be able to perform essential job functions.

Legal Requirement: 

• This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position. 
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.