Responsibilities
- Managed the project through Initiation, Planning, Design, Build, Testing, Deployment, and Hypercare.
- Developed and maintained the project plan, budget, resource allocation, RAID log, and executive status reports.
- Coordinated cross-functional teams including Finance, Supply Chain, Manufacturing, Procurement, HR, and IT.
- Facilitated requirements workshops and ensured business processes aligned with ERP best practices.
- Managed vendor relationships and coordinated third-party implementation partners.
- Oversaw data migration strategy, cleansing, validation, and multiple mock conversion cycles.
- Led weekly steering committee meetings and executive governance reviews.
- Managed change requests, project risks, issues, dependencies, and stakeholder communications.
- Coordinated System Integration Testing (SIT), User Acceptance Testing (UAT), end-user training, and production cutover activities.
- Planned and executed the go-live strategy, including post-production support and hypercare.
Challenges
- Multiple business units had different processes and reporting requirements.
- Legacy data quality issues delayed migration activities.
- Resistance from business users adopting standardized ERP processes.
- Tight implementation timeline with minimal downtime during cutover.
Actions Taken
- Established a governance model with weekly executive reviews.
- Prioritized requirements using business impact and implementation complexity.
- Implemented a structured change management and communication plan.
- Conducted multiple mock data migrations to reduce go-live risk.
- Introduced risk dashboards and milestone tracking for proactive issue management.
- Organized comprehensive end-user training sessions and created super-user groups for business adoption.