Administrative Officer 2 PUC

Looking for a role where your leadership makes a difference? Make an impact beyond the office by supporting the PA Public Utilities Commission’s Secretary. This Administrative Officer 2 position offers the opportunity to manage complex operations, lead dedicated staff, and support decisions that affect millions of consumers. Apply now to help our team ensure public accessibility and professional accountability in utility related matters of statewide significance! 

This position serves as the Secretary's designee when needed, ensuring the accuracy, integrity, and timely processing of orders, agendas, and public notices. Our team will rely on you to oversee critical Commission operations such as public meetings, official records, and staff management while ensuring compliance and operational excellence. As an Administrative Officer 2, you will perform the following duties: 

• Public Meeting Support: Attend Commission Public Meetings to record votes and ensure all cases are addressed; coordinate the creation and distribution of meeting minutes, agenda updates, public notices, and other meeting requirements
• Critical Document Review: Examine Commission Opinion and Orders, Decisions, Certificates of Public Convenience, and Secretarial letters to ensure proper and timely issuance; perform all Prothonotary’s functions in the Secretary’s absence
• Staff Supervision: Oversee the activities and employees of the Order Entry and Public Records and Service Section
• Process Evaluation: Review department and inter-bureau work, policies, and procedures to ensure conformity with legal requirements and Commission goals; identify strengths, challenges, potential improvements, and practical solutions
• Professional Communication: Answer questions and advise public utility officials, legislators, attorneys, and other interested parties on matters, procedures, practices, rules, and regulations regarding Public Meeting matters; promote good will and good public relations on the Secretary's and the Commission's behalf

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. Successful candidates are required to report to the headquarters worksite daily, unless the employee meets eligibility requirements and telework has been approved by the Bureau Director. Management may discontinue any telework arrangement at any time, for any reason. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
  • To be eligible to participate in telework, the employee's alternate (telework) worksite must be within 120 miles of Harrisburg headquarters and within the Commonwealth of Pennsylvania. 
  • Please direct all questions regarding reasonable distance and the type of available telework to the PUC Human Resource Office at ra-puchr@pa.gov or 717.787.8714.
• Salary: In some cases, the starting salary may be non-negotiable. 
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Administrative Officer 1; or 
• Three years of experience in progressively responsible and varied office management or staff work, including experience in personnel management, budgeting, or procurement; and a bachelor's degree; or 
• Any equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. 
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position. 
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans: 

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS): 

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions. 
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.