Role Name: Technology Architect (Pega) Location: PA / NJ / NY / FL / TX Detailed Job Description: Responsibilities: • Lead architecture, design, and delivery of PEGA Smart Investigate and Smart Disputes solutions for banking clients. • Implement and customize Smart Investigation for Securities, ensuring regulatory and compliance alignment. • Drive end-to-end PEGA solution design covering case lifecycle, data modeling, integrations, performance, and security. • Architect and govern PEGA applications in line with LSA guardrails, best practices, and enterprise standards. • Design and implement banking integrations, including SWIFT message flows and external financial systems. • Leverage AI Delivery features to accelerate development and improve solution quality. • Collaborate with business, compliance, and integration teams to translate requirements into scalable PEGA solutions. • Own non-functional requirements including performance, scalability, resiliency, and security. Required skills: • 10+ years of experience with PEGA. • Certified PEGA Lead System Architect (LSA) – Mandatory. • Hands-on experience with Smart Investigate, Smart Disputes, Smart Investigation for Securities. • Strong understanding of banking dispute workflows, fraud, and investigation life cycles. • Experience with SWIFT messaging and banking transaction flows. • Integration expertise using REST and SOAP APIs, PEGA Queue Processors, Services, Connectors, and asynchronous processing. • Ability to apply AI features to improve productivity, quality, and decision outcomes.
SYSMIND LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without any discrimination. We promote and support a diverse workforce at all levels in the company. All job offers are contingent upon completion of a satisfactory background check and reference checks. Additionally passing the drug test may also be required. All contractors intending to work on SYSMIND's W2 are "at will" employees.