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Director of Billing and Cost Recovery Management (Information Technology Executive 3)

Commonwealth of Pennsylvania

Pittsburgh, PAvia Commonwealth of PA

Are you a driven and creative leader who is ready to grow into a new challenge? The Director of Billing and Cost Recovery Management within the Office of Administration plays a key role in supporting the financial health of statewide technology services. This senior-level position is responsible for the oversight of IT financial management, cost recovery mechanisms, and revenue strategies. You will work with many teams to strengthen financial practices and ensure agencies have what they need to succeed. This position offers a chance to make a positive statewide impact.


This position supports the statewide management of IT financial operations and strengthens the systems that guide billing, cost recovery, and revenue planning. The role helps ensure that financial practices align with agency needs and enterprise standards. As a Director of Billing and Cost Recovery Management, you will perform the following duties:

  • Financial Leadership: Guide statewide IT financial planning, including forecasting and the use of Technology Business Management principles
  • Billing Oversight: Manage shared services billing processes and ensure accuracy in cost recovery and revenue tracking
  • Policy Guidance: Support agencies and leadership in applying financial policies, standards, and strategic practices
  • Collaboration Coordination: Work with enterprise teams and delivery centers to align operational activities with financial objectives
  • Governance Support: Help develop financial governance practices that improve transparency and promote cost effective services

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

  • Full-time employment
  • Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.
  • Telework: You may have the opportunity to work from home (telework) part-time, three days in office and two days telework. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • Twelve years of professional information technology experience; or
  • Eight years of professional information technology experience and a bachelor’s degree; or
  • An equivalent combination of experience and training.

Additional Requirements:

  • You must possess at least three years of experience using SAP reporting tools.
  • You must possess at least three years of experience using SAP's SRM software.
  • You must possess at least three years of experience with billing and cost recoveries in a government setting.
  • You must be able to perform essential job functions

Legal Requirement: 

  • You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

How to Apply:

  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). 
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. 
  • Your application must be submitted by the posting closing dateLate applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.  
  • All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans: 

  • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.  To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. 

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.  The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.  The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.  All diverse candidates are encouraged to apply.

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