The Associate Director of the Full-Time MBA Program plays a key role in shaping the student experience for one of the nation's leading MBA programs. As a member of the Full-Time MBA team, this position provides academic advising, student support, program management, and engagement programming for a diverse and high-achieving student population.
This role serves as a trusted resource for students throughout their MBA journey, helping them navigate academic requirements, connect with campus resources, and engage in opportunities that support their personal and professional growth. The Associate Director also leads communications, manages student-focused initiatives, supports major program events, and collaborates with colleagues across the university to deliver an exceptional student experience.
The ideal candidate is student-centered, highly organized, collaborative, and energized by working in a fast-paced academic environment.
Core responsibilities include:
Student Advising & Support
Serve as a primary academic advisor for a portfolio of Full-Time MBA students.
Guide students on curriculum planning, degree requirements, registration, academic policies, and university resources.
Support students in achieving academic success and navigating challenges throughout their MBA experience.
Build strong relationships with students and foster a supportive and inclusive learning environment.
Student Engagement & Programming
Develop and support co-curricular programs that enhance leadership development, professional growth, and community engagement.
Advise student organizations and support student leaders in planning events and initiatives.
Coordinate opportunities including speaker series, case competitions, experiential learning activities, and leadership programs.
Manage student programs, including review and distribution of Professional Development Funds.
Program Operations & Communications
Lead student communications related to academic planning, registration, and program updates.
Develop and maintain student-facing resources and program information.
Support academic operations, registration processes, and student success initiatives.
Utilize advising and student information systems to monitor student progress and support program effectiveness.
Event Planning & Collaboration
Help plan and execute major program events, including orientation, commencement, admitted student events, and other signature MBA experiences.
Collaborate with colleagues across academic programs, admissions, career services, leadership development, technology, and student affairs.
Partner with faculty, staff, alumni, and external stakeholders to support student success and program goals.
Other duties as assigned
Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.
You should demonstrate:
A commitment to student success and exceptional service.
Strong judgment, problem-solving, and decision-making skills.
Ability to work independently while contributing to a collaborative team environment.
Attention to detail and the ability to manage complex processes.
Enthusiasm for supporting students from diverse backgrounds and experiences.
Adaptability and comfort learning new systems and technologies.
Excellent written, verbal, and interpersonal communication skills.
Strong organizational and project management abilities.
Demonstrated ability to manage multiple priorities and work effectively in a dynamic environment.
Experience building relationships and supporting diverse student populations.
Qualifications:
Required
Bachelor's degree required
5-8 years of professional experience in higher education, student affairs, academic advising, program management, or a related field required
A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.
Preferred
Master's degree.
Experience working with graduate or professional students.
Experience designing and implementing student programs, events, or engagement initiatives.
Experience with academic advising, student success, or student services.
Familiarity with student information systems, learning management systems, or higher education technology platforms.
Additional Information:
This position is primarily based on campus and includes occasional evening and weekend responsibilities to support student events and program activities. Some local travel or off-site event support may be required.
Joining the CMU team opens the door to an array of exceptional benefits.
Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance.
Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!
For a comprehensive overview of the benefits available, explore our Benefits page.
At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.
Are you interested in an exciting opportunity with an exceptional organization?! Apply today!
Location
Pittsburgh, PAJob Function
Academic Program AdministrationPosition Type
Staff – RegularFull Time/Part time
Full timePay Basis
SalaryMore Information:
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Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.