Clerical Assistant 2 (Bureau of Motor Vehicles)

As a Clerical Assistant 2 with the Pennsylvania Department of Transportation, you will help keep important vehicle registration processes running smoothly. This position allows you to build useful clerical skills while supporting customers who rely on accurate and timely record updates. You will work in a steady, organized environment where accuracy matters. Join a team that values your focus and commitment to quality service.

This position supports the review and processing of documents that confirm whether customers have proper insurance to operate a motor vehicle. The work requires careful attention to detail and regular communication with customers and insurance agencies. As a Clerical Assistant 2, you will perform the following duties:

• Record Review: Examine and enter financial responsibility information to determine the correct action for suspensions, renewals, reinstatements, and related records
• Registration Decisions: Decide whether to issue or deny registration plates, cards, and stickers based on provided documentation
• Mail Processing: Open, track, and process Certified mail and other correspondence received in the Financial Responsibility Section
• Insurance Verification: Contact insurance agents and departments to verify coverage details and request needed documentation
• Information Entry: Enter required data into the Financial Responsibility System and Carats while meeting accuracy and production standards
• Document Handling: Review all documentation for completeness, route items to the correct areas, and complete assigned work each day

Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week.
• Work hours are 8:00am to 4:30pm, Monday-Friday, with a 1-hour lunch.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Additional Requirements:

• You must be able to perform essential job functions.

In accordance with the seniority provisions of the applicable collective bargaining agreement, this position was previously posted for seniority candidates. Since there were no seniority candidates, it is now open to all applicants.
How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position. 
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans: 

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS): 

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. 

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.