Join our team as a Full-Time Surgery Scheduler!
This position will work Monday through Friday, 8:00am - 4:00pm, in the Plaza Building on the Main CHP Campus in Lawrenceville. After a 90-day orientation period, this position will have the opportunity to work remotely 2 days per week. If you have knowledge of health insurance and experience obtaining authorizations, we encourage you to apply!
Primary Responsibilities:
- Work directly with department to troubleshoot procedural and operations issues.
- Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
- Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
- Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
- Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
- Ensure that informed consents are signed.
- Provide patients with pre and postoperative instruction according to service specific guidelines.
- Coordinate patient education seminars and schedules physicians accordingly.
- Collect data for research study.
- Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
- Ensure all billing and insurance information is current and accurate.
- Complete special projects as assigned.
- Act as liaison between patient and referring physicians.
- Obtain pre-certification and/or referral prior to the date of the procedure.
- Coordinate and track internal and external marketing efforts.
- Attend and schedule department meetings.
- Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.
- High school diploma or equivalent required.
Completion of a medical assisting program or 2-4 years experience in a medical field.
- Knowledge of the Epic practice management programs preferred.
- Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures.
Licensure, Certifications, and Clearances:
- Clearances with renewal
- Act 31, 33, 34, & 73
UPMC is an Equal Opportunity Employer/Disability/Veteran