Overview
We are seeking a highly capable Microsoft 365 (M365) professional to design, implement, and support enterprise-grade collaboration, productivity, and security solutions across the M365 ecosystem. This individual will play a critical role in optimizing the modern workplace experience using tools such as Teams, SharePoint Online, Exchange Online, OneDrive, and the broader Microsoft cloud stack.
Key Responsibilities
- Design, implement, and support Microsoft 365 solutions across core workloads:
- Exchange Online
- SharePoint Online
- Microsoft Teams (chat, voice, conferencing)
- OneDrive for Business
- Administer and maintain the M365 tenant, including user provisioning, licensing, and governance.
- Configure and manage security & compliance features (e.g., Microsoft Purview, DLP, retention, sensitivity labels).
- Support identity and access via Azure AD / Entra ID (SSO, Conditional Access, MFA).
- Lead or contribute to M365 migrations (tenant-to-tenant, on-prem to cloud).
- Troubleshoot complex issues across the M365 platform and collaborate with cross-functional teams.
- Implement automation using PowerShell and/or Power Platform (Power Automate, Power Apps) where applicable.
- Partner with business stakeholders to translate requirements into scalable solutions.
- Ensure best practices for governance, security, and user adoption.
- Provide end-user guidance and contribute to training/documentation efforts.
Required Qualifications
- 5+ years of experience working with Microsoft 365 technologies.
- Strong hands-on experience with:
- Microsoft Teams, SharePoint Online, Exchange Online
- Azure AD / Entra ID (identity, access management)
- Experience with M365 administration portals and PowerShell scripting.
- Solid understanding of security and compliance capabilities within M365.
- Experience supporting or leading cloud migrations.
- Strong troubleshooting and problem-solving skills.
- Ability to work independently and own deliverables in a fast-paced environment.
- Experience with:
- Microsoft Purview / Compliance Center
- Intune / Endpoint Management
- Teams Voice / Calling
- Power Platform (Power Apps, Power Automate)
- Microsoft certifications such as:
- MS-100 / MS-101 (or equivalent)
- MS-900, AZ-104, SC-300, or related
- Experience working in enterprise environments or regulated industries.
- Familiarity with governance and adoption frameworks.