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On-siteFull-Time

Associate, Crisis Clinician - resolve Child and Adolescent Crisis Team

UPMC

Pittsburgh, PA$44k – $73.1k/yrPosted June 19, 2026via UPMC Careers

Resolve Crisis Services is looking for a Crisis Clinician to join our Child and Adolescent Crisis Team Intervention Services (CACTIS) team! Resolve Crisis Services is a partnership between Allegheny County and UPMC Western Psychiatric Hospital providing support services to residents of Allegheny County 24 hours a day, 365 days a year. CACTIS provides crisis intervention and supplementary support in the home, school, and community to children and adolescents with emotional and behavioral health issues.

For more info visit: https://www.upmc.com/services/behavioral-health/resolve-crisis-services 

All candidates must be able to work varying shifts: daylight, evening, nights, weekends, and holidays. 

Under the direction of the Crisis Program Coordinator this position is responsible for assisting in the consumer service and clinical services. Primary responsibility is responding to mobile crisis calls from community professionals and persons within Allegheny County. This includes, but is not limited to, answering questions, obtaining clinical information and scheduling outpatient evaluations, responding to telephone crisis, and documentation of all duties previously mentioned.

Crisis Clinician levels from Associate, Clin I and Clin II will be considered for this role. The title and pay rate for these positions may vary depending on education level and years of experience.

Our Crisis Clinician Associate is eligible for a sign on bonus!
Sign on Bonus Details Full-Time:
2 years – $3500
3 years - $5000

This position is eligible for the Behavioral Health Fellows Program- an initiative sponsored by Allegheny County Department of Human Services (DHS) in partnership with Community Care Behavioral Health and Jewish Healthcare Foundation. Designed to strengthen the County’s public behavioral health system, this program offers incredible benefits, including up to $45,000 in educational loan repayment (based on your degree level), or free access to an accredited professional certificate program, as well as paid time off for training and professional development as a part of a cohort group

 Responsibilities:

  • Manages a caseload for the shift
  • Obtaining clinical information in the medical record
  • Provide supportive counseling to consumers to promote stability.
  • Work efficiently and independently in crisis setting
  • Support consumer and negotiates appropriate referral services.
  • Collaborates with the Clin II such case consultations
  • Meets documentation and completes all required paperwork.
  • Completes face to face crisis assessments
  • Responding to telephone calls from consumer(s) community and natural supports
  • Manages crisis situations effectively
  • Complete case reviews
  • Bachelor's Degree in Psychology, Counseling or Social Work. Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience. (Preferred other fields of study include: Social Work, Psychology, Gerontology, Sociology, Anthropology, Criminal Justice, Theology, Nursing, Counseling/Guidance, Education)
  • ATTENTION: A COPY OF YOUR BACHELOR’S OR MASTER'S TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION.
  • Consistent ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies.
  • Recovery-oriented interpersonal relations.

Licensure, Certifications, and Clearances:

  • Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Driver's License
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal
  • OAPSA

UPMC is an Equal Opportunity Employer/Disability/Veteran

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