Tax Examiner 1

Do you want a role with on-the-job training designed to develop technical knowledge, competence, and skill? Apply to be a Tax Examiner 1 with the Department of Revenue, Bureau of Registration and Taxpayer Management, Taxpayer Registration Division, Tax Specialty Section.

This role begins with a six-month formal, informal, and on-the-job training that gives you the chance to lean specialized tax processes, build technical knowledge, and support taxpayers across the Commonwealth. Start a new career and help taxpayers receive accurate and timely service with our team! 

In this Tax Examiner 1 position, you will learn what it takes to review and examine applications, forms, tax returns, schedules, and associated documents and to interpret and explain the Commonwealth’s tax laws, regulations, bulletins, policies, and procedures. Your duties will include, but are not limited, the following: 

• Technical Assistance: Navigate myPATH & PATH (Pennsylvania Tax Hub) to help customers use both systems effectively; make changes to keep customer records accurate
• Customer Service: Answer questions in writing and by phone to explain procedures, requirements, filing, and application outcomes  
• Work Item Management: Create, update, and track the processing of registration and tax cases
• Information Analysis: Gather and analyze data from multiple sources to resolve account issues, determine eligibility for sales tax exemptions, and complete related work items
• Knowledge Development: Learn to review and interpret legal documents and requirements related to tax exemption eligibility, how businesses are organized, and other tax related matters

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to three days per week, after successful completion of the six-month, in-office training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable. 
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of general office work; or 
• An equivalent combination of experience and training.

Additional Requirements: 

• You must be able to perform essential job functions.

Preferred Qualifications (not required):

• Telephone experience handling incoming and outgoing calls

Legal Requirements: 

• This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). 
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. 
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.  
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.