Job Summary
We are seeking a reliable, detail-oriented, and professional Office Manager to support the daily administrative operations of our condominium association. This position serves as an important point of contact for residents, board members, management, staff, and vendors, helping ensure clear communication, responsive service, and efficient property operations.
Key Responsibilities
- Greet residents, guests, and vendors; provide assistance and direct inquiries appropriately.
- Answer phones, emails, and resident requests in a timely, courteous, and professional manner.
- Maintain accurate resident records, unit files, and association documents, both digitally and in physical files.
- Coordinate and assist residents with move-in and move-out procedures.
- Receive and assist with processing maintenance requests and coordinate with vendors as needed.
- Manage the rental and scheduling of the condominium’s two guest rooms and Party Room.
- Support the Building Superintendent with scheduling repairs, inspections, contractor visits, and other building-related activities.
- Communicate effectively with the Building Superintendent, management company, DH staff, residents, vendors, contractors, and other service providers.
- Assist with preparing and distributing resident notices, newsletters, and community updates.
- Assist with board meeting preparation, including agendas, minutes, meeting materials, and related administrative tasks.
- Monitor, track, and order office and building supplies as needed.
- Assist with basic administrative financial tasks, including logging payments, invoices, and other records.
- Maintain an organized, welcoming, and professional office environment.
- Maintain professionalism, confidentiality, dependability, and attention to detail while managing multiple priorities.
Qualifications and Skills
- Strong written and verbal communication skills, excellent command of the English language, and strong customer service skills.
- Strong organizational skills, attention to detail, and the ability to manage multiple tasks and priorities effectively.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook; experience with Adobe Acrobat, email, Zoom, and other standard office software.
- Ability to handle sensitive and confidential information with professionalism and discretion.
- Friendly, professional demeanor with strong problem-solving and interpersonal skills.
- Previous administrative or office experience preferred; property management or condominium/HOA experience is a plus.
- Ability to work independently, demonstrate initiative, and function as a reliable self-starter.
- Ability to communicate and work effectively with residents, board members, management, staff, contractors, and vendors.
Work Environment
- On-site office located within a residential condominium community.
- Frequent interaction with residents, board members, management, staff, vendors, contractors, and other service providers.
- Standard business hours; occasional evening hours may be required for board meetings or community activities.
- Professional, resident-focused environment requiring discretion, dependability, and effective communication.
Hours
Approximately 25–30 hours per week, Monday through Friday. Occasional evening hours may be required for board meetings or community events.
Compensation
$18–$21 per hour, depending on experience
Reports To
Building Superintendent
How to Apply
To be considered for this position, please submit your resume to: dithridgehousemaintenance@rjcmgt.com