Clerical Assistant 2

The Department of State is seeking a dedicated Clerical Assistant 2 who is ready to support key public services with care and accuracy within the Bureau of Corporations and Charitable Organizations. This role gives you the chance to grow your skills while helping protect the integrity of important statewide records. You will join a team that values responsibility and teamwork. Bring your motivation and take pride in work that truly matters to Pennsylvania citizens.

This role involves examining documents, resolving errors, and assisting customers. As a Clerical Assistant 2, you will perform the following duties:

• Document Review: Evaluate filings, contracts, notices, and bonds to ensure adherence to registration rules and legal standards
• Application Processing: Process initial, renewal, and amendment filings for completeness and accuracy in line with laws and procedures
• Error Resolution: Identify issues in applications and correct them following established guidelines
• Customer Communication: Prepare correspondence that explains errors and outlines needed corrections
• Payment Verification: Reconcile and apply payments accurately according to statutory fees
• Inquiry Response: Address questions from applicants, the public, and stakeholders and work with customers to resolve concerns

Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week.
• Work Hours are 8:30 AM to 5:00 PM, Monday-Friday, with a 1-hour lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, after completion of the probation period and subject to operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Additional Requirements:

• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position. 
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers or additional information.
  

Veterans: 

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
  

Telecommunications Relay Service (TRS): 

• 711 (hearing and speech disabilities or other individuals).
  

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. 

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.