POSITION SUMMARY:
Provides strategic leadership, management, and development of member services, wellness, operations, child care, property, programs, and administration. Responsible for complex, multi-dimensional day-to-day operations, advisory board governance, amenities, number of year round staff and increased revenue volume. Oversee a larger operating budget and expanded program scope, requiring advanced financial stewardship, enterprise thinking, and increased community and donor engagement beyond the Executive Director I level.
OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
ESSENTIAL FUNCTIONS:
- Champion the YMCA’s Mission, Promise, Values, and Personality by modeling them in daily leadership and decision-making.
- Advance the Association’s strategic vision by aligning priorities, resources, and performance goals.
- Cultivate and lead an Advisory Board to drive the success of the annual fundraising campaign.
- Represent and promote the YMCA in the local community and develop positive working relationships with other organizations, businesses, and governmental entities.
- Utilize continuous feedback loops to innovate YMCA programs and services.
- Direct location operations ensuring strong execution and measurable results.
- Communicate across departments to provide a member focused experience that results in increased member retention and satisfaction.
- Recruit, hire, onboard, develop, and lead high-performing staff by setting clear expectations, evaluating performance, and implementing strategies that motivate teams to achieve and exceed goals.
- Develop, manage and monitor assigned operating budgets to meet or exceed targets. Recommend adjustments to the budget to assure a balanced operation and submit reports on current operations.
- Build trust with key stakeholders through active listening, relationship building, and proactive support of Association goals.
- Ensure facilities, grounds, and equipment remain safe, well-maintained, and welcoming while upholding high standards of quality and appearance.
- Develop marketing and communications to strengthen community awareness, engagement, and program integration.
- Perform other duties as assigned.
LEADERSHIP COMPETENCIES:
- Volunteerism
- Philanthropy
- Change Capacity
- Finance
- Quality Results
- Collaboration
- Project/Initiative Management
- Inclusion
QUALIFICATIONS:
- Bachelor’s Degree from Accredited College/University preferred.
- Minimum five years’ experience in management position with nonprofit experience preferred.
- Experience in managing a budget of $1M or more.
- Track record of providing high level of constituent experiences demonstrated by metrics reflecting growth, impact and satisfaction.
- Strong speaking and writing skills.
- Track record of recruiting, inspiring and leading a high-performing team.
- High emotional intelligence and discernment.
- Varied skills in program services delivery, membership systems, facility management, volunteer development and fundraising.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee needs sufficient strength, agility, and mobility to perform essential functions and to safely supervise program activities.
- While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
- The employee frequently is required to sit and reach and must be able to move around the work environment.
- The employee must occasionally lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
- The noise level in the work environment is usually moderate.
- Current driver’s license and access to reliable vehicle for transportation.
- Occasional travel, both local and national, may be required.