Administrative Assistant 1

The Administrative Assistant 1 role with the Department of Corrections offers a chance to be part of a team that keeps vital operations moving smoothly. This position places you at the center of activity, helping staff stay organized and informed. You will support important programs that make a difference every day. Join an agency that values your commitment and attention to detail—apply today!

This position helps the Bureau of Healthcare Services stay organized, responsive, and effective in its daily operations. As a Administrative Assistant 1, you will perform the following duties:

• Confidential Information: Manage sensitive information, log grievances, and track trends to support better practices
• Records Processing: Activate medical records, update tracking logs, prepare mailings, and resolve errors with accuracy
• Call Management: Handle incoming calls, address questions, document issues, and prepare monthly call reports
• Training Support: Coordinate emergency medicine training communications and maintain tracking systems for program records
• Death Reporting: Assist with collecting and organizing documents for required reporting and data entry
• Meeting Coordination: Prepare materials, schedule events, arrange videoconferences, and take accurate meeting minutes

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time up to 2 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Mechanicsburg, PA. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Such training as may have been gained through graduation from a four year college or university; or 
• Any equivalent combination of experience and training.

• Successful completion of basic training in Elizabethtown, PA is required.
• You must be able to perform essential job functions.

• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements. 

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). 
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.  
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.