As a Casino Compliance Representative 1 with the Pennsylvania Gaming Control Board, you will step into a role that helps uphold the integrity of gaming at Hollywood Casino York. This job offers a mix of teamwork, independence, and public service. Your work will help maintain safe, lawful gaming environments for patrons and staff. It is an opportunity to build skills while making a real difference in the community.
This position focuses on monitoring gaming operations to ensure that all activities follow laws, rules, and approved procedures. As a Casino Compliance Representative 1, you will perform the following duties:
- Compliance Monitoring: Observe gaming activities to ensure they follow laws, regulations, and approved procedures
- Information Review: Gather and analyze information related to gaming operations and patron behavior
- Reporting Work: Prepare clear reports and communications that summarize findings and concerns
- Patron Interactions: Assist patrons with self-exclusion processes and communicate professionally with industry staff
- Agency Coordination: Refer issues to the appropriate bureau or law enforcement partner for further action
- System Usage: Use electronic and manual information systems to support compliance activities
Work Schedule and Additional Information:
- Full-time employment
- Shift work, 40 hours per week
- Telework: You will not have the option to telework in this position.
- Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $56,541.00 (before taxes).
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
QUALIFICATIONS
Minimum Experience and Training Requirements:
- Associate’s Degree in a criminal justice, accounting or gaming related field; or
- Two years of experience performing gaming assignments related to slot machines, gaming software, surveillance or sports wagering; or
- An equivalent combination of experience and training.
Additional Requirement:
- You must be able to perform essential job functions.
Preferred Qualification (not required):
- Two years of experience in incident report writing
Legal Requirements:
- Employment is contingent upon the completion of a Personal History Questionnaire with a thorough background investigation, including drug screening and the subsequent review and approval by the Board.
How to Apply:
- Your application must include a resume.
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.