Clerical Assistant 2

The Department of Military and Veterans Affairs is searching for a Clerical Assistant 2 who enjoys keeping important operations organized and efficient. In this role, you will support clinical and nursing staff at the Southwestern Veterans' Center by helping manage schedules and completing essential clerical tasks. Your work will help ensure smooth operations that benefit the residents of the facility. Join a team that values dependability, accuracy, and strong service to veterans.
Watch this video to see how you can make a difference caring for Pennsylvania's veterans working for the Department of Military and Veterans Affairs. Come join the DMVA team, apply today!

This role supports nursing and clinical services by preparing schedules, managing staffing information, and completing essential clerical tasks. 
As a Clerical Assistant 2, you will perform the following duties:

• Schedule Preparation: Create, adjust, and post nursing schedules using scheduling software
• Staff Coordination: Review call-off lists and contact available staff or agencies to fill shortages
• Assignment Support: Assist nursing leaders in assigning or reassigning staff to maintain care levels
• Record Maintenance: Maintain overtime lists, call-off records, and staffing files
• Report Creation: Prepare reports on overtime, staffing levels, and scheduling issues
• Clerical Assistance: Provide general clerical support including typing, filing, and handling calls and visitors

Interested in learning more? Additional details regarding this position may be found in theposition description.
Work Schedule and Additional Information:

• Full-time employment; 37.5 hours per week.
• Work hours are 8:00 AM - 4:00 PM, Monday - Friday, with a 30-minute lunch.
  • May change based on operational needs.
• Telework:  You will not have the option to telework in this position.
• Salary:  Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Additional Requirements:

• You must be able to perform essential job functions.

Preferred Qualifications:

• Two (2) or more years of experience working with software applications within the Microsoft package and other software packages to create and maintain spreadsheets/calendars/documents/rosters etc.
• Experience working with various office equipment, such as scanner, printer, fax, computer, tablet, telephone, personal communication devices, etc. 
• Experience formatting excel spreadsheets with formulas.
• Experience completing a nurse staffing schedule.
• Experience meeting Department of Health regulations for staffing to PPD (Patient Per Day) staffing ratios.
• Experience completing scheduling for any business.
• Experience filling scheduling holes due to call offs, vacations, or illness.
• Experience using a scheduling software program.

Legal Requirements:

• A conditional offer of employment will require a medical examination.
• A conditional offer of employment may require satisfactory completion of a background check, PPD testing, and physical. 
• This position falls under the provisions of the Older Adult Protective Services Act.
  • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position. 

• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.