Position Summary
Reporting to the Deputy Warden of Health services and Deputy Health Services Administrators, the Healthcare Officer Manager is responsible for the day-to-day organization and administrative support of the Healthcare Operations of the Allegheny County Jail (ACJ).
Duties
- Supports ACJ HR in Healthcare new hire/onboarding processes; Manages the Onboarding process for Healthcare: e.g. screens applications, schedules interviews, and verifies pre-employment documentation and certifications.
- Leads above process to ensure compliance and provides technical guidance and training to Administrative Assistants involved to ensure comprehension of the expectations for related documentation processes.
- Reconciles, in conjunction with the Staffing Specialist and Payroll Manager, Time and Attendance.
- Schedules preventative maintenance, and repairs, on office and clinical equipment with the Supply Clerk and Clinic Manager.
- Ensures confidentiality is maintained per the Health Insurance Portability and Accountability Act (HIPAA) standards.
- Addresses and resolves staff concerns with consultation from the Health Services Administrator (HSA), Deputy Health Services Administrators (DHSA), Deputy Warden, Chief Deputy Wardens, Warden, Human Resources, and/or other appropriate County representatives.
- Complies with federal and state laws and regulations as directed by regulatory and accrediting organizations (e.g., Affordable Care Act (ACA), National Commission on Correctional Health Care (NCCHC).
- Executes, verifies, and retains, all visitation requests for the Medical Department.
- Attends all staff and other meetings as requested or required and leads meetings as needed.
Knowledge
- Clinical documentation.
- Administrative operations in Healthcare.
Skills
- Microsoft Office Suite: e.g. Word, PowerPoint, Excel.
Abilities
- Communicate effectively both orally and in writing.
- Share knowledge, train staff, and provide feedback for quality assurance and accuracy.
- Manage time effectively: e.g. prioritize, complete assignments in a detail-oriented and organized manner.
- Provide innovative input into the development of the administrative operations of the Healthcare operations and processes.
- Adapt to changing priorities and manage multiple tasks in a dynamic environment.
- Gather information, analyze and solve problems effectively.
- Demonstrate patience and understanding, especially in matters of sensitivity.
- Work independently and cooperatively within a team environment.
- Maintain strict confidentiality of information and records.
Minimum Requirements
- High School Diploma AND four (4) years of administrative support or clerical experience.
- One (1) year of experience in a supervisory or leadership capacity is preferred.
- An equivalent combination of education and experience may be substituted.
CPR certification must be obtained within 30 days of employment.
Act 33/34 clearances are required to prior to appointment at the cost of the applicant.
It is the policy of Allegheny County that in order to receive a final offer of employment, candidates must successfully pass a background check, which includes verification of Allegheny County Real Estate Tax status, and drug/medical examinations as required for the position. The pre-employment drug screen must be completed within 48 hours of the acceptance of the conditional offer of employment.
Residency
Not required to live in Allegheny County
Veterans' Preference
Will be awarded to eligible candidates.
How to Apply
Applications are submitted online until the position is filled and/or the posting is closed. After reviewing this job announcement, please click on the link at the bottom of the page to apply online. A resume is required with the application. Further instructions on submission of documents are available in the online application. A resume may not be substituted for an application.