The Police Communications & Emergency Management position co-reports equally to the University of Pittsburgh Police Department and the Emergency Management and Planning department. Part of the role is dedicated to leading day-to-day operations of the Police Communications Center — leading dispatchers, radio and telephone systems, security alarm monitoring, and CCTV operations. The role also supports the University's Emergency Management and Planning program, contributing to the program's mission to foster prevention, preparedness, response, recovery, and mitigation activities that protect the campus community from the adverse effects of emergencies. This dual-function structure strengthens the integration of communications and emergency management capabilities across the Pittsburgh Campus and all regional locations.
- Communications Center oversight - Manages the Communications Unit. including supervision, training, certification, and professional development of Communications Supervisors and Dispatchers.
- Personnel administration - Schedules staff, approves time off, investigates complaints, handles disciplinary actions, hiring/firing, and performance reviews.
- Emergency Response leadership - Leads unified emergency response for the Police Communications Unit and participates in on-call rotation with the Emergency Manager.
- ENS messaging - Crafts and distributes Emergency Notification System messages across appropriate channels, securing approvals prior to release.
- Policy development - Develops, implements, and enforces policies/procedures for the Pittsburgh Campus and regional locations
- EOP/EAP planning - Assists in reviewing and maintaining the University Emergency Operations Plan and building-level Emergency Action Plans.
- Training & exercises - Develops and delivers training programs, and coordinates tabletop/functional exercises and preparedness programs.
- Compliance & monitoring - Oversees federal/state communications and crime reporting compliance, and monitors media channels for relevant information.
- Cross-department coordination - Supports Pitt EOC activation during large-scale emergencies and coordinates emergency response with internal departments and external agencies.
This position requires the ability to sit or stand for extended periods while working in an office or Emergency Operations
Center setting, and to walk, climb stairs, bend, and move between buildings across campus to evaluate emergency
response activities and conduct trainings. The role requires frequent use of a computer and multiple monitors, clear verbal communication in person, by phone, and by radio, and the ability to hear alarms, alerts, and multi-channel communications accurately. Visual acuity is needed to read plans, monitor displays, and review documentation.
The incumbent must be able to occasionally lift and carry items up to 25 pounds (such as emergency supplies or equipment), operate a motor vehicle, and respond rapidly to sudden situations. During activated emergencies, the role may require extended or irregular hours, including nights, weekends, and holidays, as well as the ability to remain alert, communicate clearly, and exercise sound judgment under high-stress, time-critical conditions for prolonged periods, potentially including exposure to outdoor or adverse conditions at incident sites.
The University of Pittsburgh is an equal opportunity employer / disability / veteran.
Job Details
- Assignment Category: Full-time regular
- Job Classification: Staff.Manager - Police Communications & Emergency Management
- Job Family: Safety & Security
- Job Sub-Family: Physical Security
- Campus: Pittsburgh
- Minimum Education Level Required: Bachelor's Degree
- Minimum Years of Experience Required: 3
- Substitution in lieu of education or experience: No
- Required Licensure/Certification: APCO certified
- Work Schedule: Varied as needed
- Work Arrangement: On-Campus: Teams that work on campus, in an office, or in a lab.
- Hiring Range: TBD Based Upon Qualifications
- Relocation Offered: No
- Visa Sponsorship Provided: No
- Background Check: For position finalists, employment with the University will require successful completion of a background check
- Child Protection Clearances: The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.
- Required Documents: Resume
- Optional Documents: Not Applicable