UPMC is hiring a Medical Assistant to support the UPMC Vision Institute–St. Margaret, located at 100 Delafield Road, Medical Arts Building, Suite 201, Pittsburgh, PA 15215. This busy ophthalmology practice is seeking a patient-focused, detail-oriented professional to provide clinical support and assist with delivering exceptional patient care. Responsibilities include rooming patients, obtaining medical histories and vital signs, preparing exam rooms, coordinating patient flow, scheduling, documenting information in the electronic medical record, and assisting providers with clinical and administrative duties as needed. This full-time position operates Monday through Friday with staggered daylight shifts of 7:00 a.m.–3:30 p.m., 7:30 a.m.–4:00 p.m., or 8:00 a.m. until the last patient is seen. Candidates must be flexible and willing to travel approximately 20% of the time to other UPMC Vision Institute locations, including Mercy/VI, Oakland, Monroeville, Shadyside, Natrona Heights, and Wexford. Join a collaborative team dedicated to providing outstanding ophthalmic care in a fast-paced, patient-centered environment.
Applicants will be placed in the appropriate job title and salary from the Medical Assistant Career Ladder, based on their individual experience and education.
Responsibilities:
- Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
- Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
- Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
- Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
- Answering calls and providing pertinent information including patient education as directed.
- Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
- Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
- Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
- History taking to include ocular, medical, medication, social and family.Visual acuity assessment: with and without correction, distance, near and intermediate, pinhole, best corrected, potential acuity, brightness acuityLensometry: automated and manualPupillary assessment: measurement, compare and evaluate.Visual fields: Amsler grid & confrontation fieldsOcular Motility: Knowledge of the functions & anomalies, cover tests, stereo-acuity, nystagmusRefractometry: auto-refractor, transposing scripts from + to -
- Tonometry: ICare, Tonopen and the care and proper disinfection of each.Supplemental skills: Color testing, glare testAngle assessment & dilation of pupils.Contact lenses: insertion, removal, and instructions.Assist with maintaining office inventory, notifying appropriate staff when supplies are needed, restocking exam rooms, cleaning and sterilizing of instruments and cleaning patient exam rooms at end of day.Travel to other clinical sites.
- High school diploma or equivalent is required.
- Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
Licensure, Certifications, and Clearances:
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
- Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran