UPMC Health Plan is hiring a Temporary HEDIS Admin Support to help support the Quality Improvement Department. This is a Monday through Friday, 8-4:30 daylight position, and selected candidates will work remotely from home full-time. The successful candidate will provide administrative support including sending electronic faxes, speaking with providers via the phone, and documenting this interaction via a web-based software. Preference will be given to those with prior experience working within this team.
This temporary assignment will run through April 2027.
This will be a set rate of $19 per hour.
Responsibilities:
- Conduct outbound calls to gather documentation from providers.
- Send electronic faxes to providers.
- Answer incoming inquiries from UPMC Health Plan providers.
- Provide exemplary customer service by being proactive and responsive to all UPMC Health Plan customer requests.
- Work with Microsoft Office products such as Word, Excel, Outlook and web-based software on a daily basis.
- Support all department personnel with duties including but not limited to answering phones, taking messages, filing, and faxing.
- High School Diploma strongly preferred.
- Post-secondary education is preferred.
- One year of administrative support working experience is highly preferred.
- Must have proficiency with Microsoft Office Suite: Excel, Word, and Outlook.
- Must possess typing skills and working knowledge of word processing, electronic mail/calendar, spreadsheets, and web-based software.
- Must possess the ability to learn and effectively use various software programs.
- General knowledge and experience with office equipment such as copiers, multi-line phone systems, fax machines and paging systems.
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
Must be legally authorized to work in the United States, without requiring, now or in the future, sponsorship for employment visa status. UPMC does not participate in STEM OPT.