We are looking for a detail-oriented Patient Care Coordinator to support front-end clinic operations in Greensburg, Pennsylvania. This contract position plays an important role in creating a welcoming patient experience while handling registration, appointment coordination, billing-related questions, and medical record support. The ideal candidate is comfortable managing multiple priorities in a fast-paced healthcare setting and communicates effectively with patients, providers, and internal teams. Clinic hours: Monday-Friday 6am -5pm and Saturday 6am-330pm Closed on Sundays. Position is 40 hours per week.
Responsibilities
- Coordinate patient check-in, pre-registration, and registration activities to ensure accurate and efficient intake processes.
- Arrange appointments for assigned departments using scheduling systems and provide patients with clear preparation or testing instructions.
- Gather and verify demographic, insurance, and claims-related information while maintaining professionalism and accuracy.
- Obtain required referrals, authorizations, signatures, and supporting documentation to help support reimbursement and revenue cycle workflows.
- Address patient and departmental inquiries promptly, resolving concerns with a strong focus on service quality and professionalism.
- Maintain and update patient records and account details in the appropriate systems in accordance with clinic procedures and compliance standards.
- Communicate operational issues, documentation gaps, and service concerns to leadership to support timely resolution.
- Contribute to a respectful team environment and recommend practical improvements that enhance workflow efficiency and patient satisfaction.