We are looking for a dependable Test Center Administrator to support a busy testing site in Pittsburgh, Pennsylvania. This is a Contract position expected to run for 1-2 months while permanent staff completes training, and it will remain part-time at approximately 20 hours per week with the possibility of additional hours as needed. The person in this role will help create a secure, organized, and welcoming environment for exam candidates while adapting to a flexible schedule that may include Saturdays, occasional evenings, and varying weekday shifts.
Responsibilities
- Welcome test takers upon arrival, confirm their identity, and guide them through the check-in process with professionalism and care.
- Enforce testing procedures by conducting required security screenings and following established protocols throughout each exam session.
- Observe candidates during testing to protect exam integrity and respond promptly to concerns or irregular situations.
- Keep the testing room, materials, and equipment secure at all times to support a fair and controlled exam environment.
- Document incidents clearly and escalate issues when situations fall outside standard operating guidelines.
- Provide candidates with a calm, respectful experience by answering questions, offering direction, and maintaining an orderly atmosphere.
- Support daily site operations through routine administrative tasks such as scanning, clerical work, and general front desk assistance.
- Assist with basic handling of testing equipment and materials, including preparing items for shipment or setting up materials as needed.
- Work a variable schedule based on site needs, including Saturday coverage and occasional evening or Sunday hours when required.