Clerical Assistant 2

The Clerical Assistant 2 position with the Department of Environmental Protection offers a chance to support important environmental work while building strong administrative skills. This role provides daily variety and allows you to help keep essential programs running smoothly. You will grow your knowledge of state operations and work with dedicated professionals. Consider joining the agency in this rewarding role to make a positive difference each day.

This position supports a wide range of administrative, receptionist, processing, and tracking duties that help keep unit operations organized and efficient. 

As a Clerical Assistant 2, you will perform the following duties:

• Reception Support: Answer calls, greet visitors, and provide information or referrals
• Document Processing: Type, proofread, and distribute letters, forms, and reports
• Data Management: Maintain records, databases, and tracking systems for multiple program areas
• Complaint Handling: Log, track, acknowledge, and distribute complaints for review
• Purchasing Tasks: Review contracts, prepare purchase requests, place orders, and process invoices
• Program Assistance: Support inspections, certifications, reviews, and production reporting activities

Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week.
• Work hours are 8:00 AM to 4:00 PM, with a 30-minute lunch.   
• Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Knox. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:  In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (commonwealth title);or
• Graduation from high school; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

This position is subject to the provisions of a collective bargaining agreement or memorandum of understanding. 

• Seniority rights apply for Clerical Assistant 1s
• Seniority/Promotion Unit: P22

You must be eligible for selection in accordance with merit system employment regulations

Recruitment Methods:

• Applicants must meet one of the following methods to be considered for this vacancy: 
  • Seniority Promotion
  • Seniority Unit Lateral
• When the collective bargaining obligation(s) have been met; then the following recruitment methods may be used:
  • Promotion Without Exam 
  • Reassignment (Only current civil service employees in the same agency who hold the same or similar job title, with the same maximum salary, within the same occupational group or where there is a logical career movement, will qualify for reassignment.) 

• Meritorious service is defined as (a) the absence of any discipline above the level of written reprimand during the 12 months preceding the closing date of the posting, and 
• (b) the last regular or probationary performance evaluation showing an overall rating of satisfactory or higher. 

• Transfer (Only current civil service employees who hold the same job title will qualify for transfer to another agency.) 

• Meritorious service is defined as (a) the absence of any discipline above the level of written reprimand during the 12 months preceding the closing date of the posting, and 
• (b) the last regular or probationary performance evaluation showing an overall rating of satisfactory or higher. 

• Voluntary Demotion
• Reinstatement (Former civil service employees may only be reinstated to the job title from which they resigned. Current civil service employees are not eligible through reinstatement.)

 Promotion Without Examination (PWOE):

• Class Restrictions for Promotion Without Examination Only - You must have or have held regular civil service status in one of the following classifications:
  • Clerical Assistant 1 
• Employees who previously held regular civil service status in the job title of the position being filled are also eligible for promotion without examination.
• The promotion without examination requirements are issued in accordance with merit system employment regulations.
• Meritorious service is defined as (a) the absence of any discipline above the level of written reprimand during the 12 months preceding the closing date of the posting, and (b) the last regular or probationary performance evaluation showing an overall rating of satisfactory or higher. 
• Applicants must have a minimum of one year in the next lower class(es) by the posting closing date with no break in service.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position. 
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Telecommunications Relay Service (TRS): 

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. 

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.