Clerical Assistant 2

The Clerical Assistant 2 role with the Department of Labor and Industry offers a chance to support an office that helps keep important services running smoothly. This position lets you work in a fast paced environment where your organizational skills make a real difference. You will join a team that values accuracy, teamwork, and strong communication. Take pride in helping the State Workers Insurance Fund (SWIF) Pittsburgh District Office operate efficiently.

This position provides essential clerical and office support that helps the State Workers Insurance Fund (SWIF) Pittsburgh District Office operate effectively. The role supports communication, record keeping, and daily administrative tasks. As a Clerical Assistant 2, you will perform the following duties:

• Phone and Mail Support: Answer telephones, assist callers or direct them to the correct staff, and sort and distribute incoming and outgoing mail
• Information Processing: Use Power Comp to look up file and unit numbers, locate adjustors, and support routine requests for information
• Document Handling: Prepare copies of medical reports, legal correspondence, memos, and confidential letters for supervisors and investigators
• Office Coordination: Monitor supplies, prepare supply orders, manage water deliveries, return toner cartridges, and route incoming faxes
• Human Resources Tasks: Serve as contact for personnel actions, maintain records, assist with timekeeping, and prepare required reports
• Equipment and Vendor Contact: Coordinate repairs and replacement of office equipment with vendors and Home Office personnel

Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week.
• Work hours are 8:00am to 4:00pm, Monday-Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position. 
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Additional Requirements:

• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position. 
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals). 

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.  
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.