We are looking for a Benefits Analyst to support an organization on a contract to hire basis. This role is centered on maintaining accurate benefits operations, resolving enrollment and contribution issues, and partnering with vendors to keep programs running smoothly. The ideal candidate brings strong analytical skills, works independently with minimal oversight, and is comfortable handling sensitive employee benefit matters with care and precision.
Responsibilities
- Manage day-to-day benefits administration activities, including reviewing enrollments, updating records, and ensuring employee benefit data remains accurate.
- Investigate and resolve benefits-related discrepancies involving payroll deductions, employer contributions, eligibility, and vendor files.
- Coordinate with external benefit providers, brokers, and internal stakeholders to address service issues and maintain effective program support.
- Perform detailed file audits and data validation to identify errors, correct inconsistencies, and improve the reliability of benefits information.
- Reconcile benefits invoices and compare claims, billing, and enrollment data to confirm accurate payments and reporting.
- Support open enrollment planning and execution, including administrative preparation, issue resolution, and employee benefits coordination.
- Handle escalated and sensitive benefits cases, such as life event changes and complex employee situations, with professionalism and sound judgment.
- Assist with benefits activities tied to organizational changes in plan administration and annual cycle updates, ensuring continuity and compliance throughout the process.