Salary:
Commensurate with experience
Benefits: Generous
benefits include paid time off including holidays and vacation, retirement
match, and tuition remission for employee and dependents. Details at www.duq.edu/benefits
Location: Enrollment Management Group
Position Status: Full-time Temporary (35 hours
per week)
Hours:
Required schedule: 12pm – 8pm
weekdays; 9am-1pm Saturdays 1x/month per person/in-person
Position Number: 242410/10-1122
FLSA Status: Exempt
POSITION
SUMMARY:
The Enrollment
Counselor Admissions Specialist is responsible for guiding prospective students
through the enrollment process, from initial inquiry to registration
completion. This role requires strong communication skills, customer service
orientation, and the ability to connect with prospective students to understand
their unique needs and goals. As an Enrollment Counselor, you'll be
instrumental in guiding students to their educational journey. This role primarily involves support and detailed management of the
campus visit process, providing strong communication to visitors both pre and
post-visit, supporting logistics for daily visits and recruitment events, and
engaging with the Campus Visits & Enrollment Events Management team to
ensure a dynamic and excellent campus visit. This position will support efforts
to build affinity for Duquesne from each visitor and prospective student, with
the goal of making Duquesne the student's first university choice.
Note: This is a
temporary position.
DUTIES AND RESPONSIBILITIES:
Provide inbound and
outbound communication for prospective students and their families, ensuring
strong customer services and consultative student recruitment. Support the
admissions, campus visit, and enrollment processes, including but not limited
to logistical support for events and daily visits, calendar coordination and
administrative support, inventory management, and other duties as assigned.
Presentations & Meetings: Give general information
session presentations to groups of students and families visiting campus, and
conduct 1:1 individual meetings to provide consultative recruitment and assist
students by providing information about the university, admissions, and
academic programs. Ability
to work evenings until 8pm and occasional weekend work required.
Goal Achievement: Using your talents and problem-solving skills, recommend ways to help
meet specific enrollment targets, analyzing data to develop strategies for
improved performance. Achieve monthly goals for campus visits, contacted
prospects, completed applications, and semester based closed enrollments on a
semester-basis.
Compliance and Training: Stay informed of and adhere to all relevant regulations and policies,
and engage in ongoing professional development. Ensure compliance with FERBA, Title IV, and other applicable
regulations.
Interdepartmental
Collaboration. Coordinate with other departments, including financial aid,
registrar, and academic advising, to ensure a seamless student experience.
Completes other duties as assigned.