Salary:
Commensurate with experience
Benefits: Generous
benefits include paid time off including holidays and vacation, retirement
match, and tuition remission for employee and dependents. Details at www.duq.edu/benefits
Location: Enrollment Management Group
Position Status: Full-time temporary (35
hours per week)
Hours:
12pm – 8pm weekdays; 9am-1pm Saturdays 1x/month per
person/in-person
Position Number: 242407/10-1119
FLSA Status: Exempt
POSITION SUMMARY:
The Enrollment Counselor is responsible for guiding
prospective students through the enrollment process, from initial inquiry to
registration completion. This role requires strong communication skills,
customer service orientation, and the ability to connect with prospective
students to understand their unique needs and goals. As an Enrollment
Counselor, you'll be instrumental in guiding students to their educational
journey. This role primarily involves
support and detailed management of the student recruitment, admissions, and
enrollment processes, providing comprehensive advising from the point of
inquiry to enrollment. You will be a key contributor to meeting our enrollment
goals and upholding the institution's commitment to educational excellence.
Note: This is a temporary position.
DUTIES
AND RESPONSIBILITIES:
Admissions and
Recruitment Support - Provide inbound and outbound communication from
prospective students and their families, ensuring strong customer service and
consultative student recruitment with the goal of making Duquesne the student's
first university choice. Support the admissions and enrollment processes,
including but not limited to reading applications, making admissions decisions,
supporting events and campus visits. Proactively respond and outreach to,
engage and follow up with interested prospective students and re-admitted
students, understanding their needs and aligning them with suitable programs.
Database Management: Keep track of student
interactions and progress using institutional CMR and database systems.
Presentations & Meetings: Give general information
session presentations to groups of students and families visiting campus, and
conduct 1:1 individual meetings to provide consultative recruitment and assist
students by providing information about the university, admissions, and
academic programs. Ability
to work evenings until 8pm and occasional weekend work required.
Goal Achievement: Using your talents and problem-solving skills, recommend ways to help
meet specific enrollment targets, analyzing data to develop strategies for
improved performance.
Achieve monthly goals for campus visits, contacted
prospects, completed applications, and semester based closed enrollments on a
semester-basis.
Interdepartmental
Collaboration. Coordinate with other departments, including financial aid,
registrar, and academic advising, to ensure a seamless student experience.
Completes other duties as assigned.