The Clerical Assistant 2 role with the Department of Transportation offers a chance to support important driver licensing services across Pennsylvania. This position helps keep vital information flowing accurately and efficiently. You will join a team that values precision and strong customer service. Step into a role where your skills make a real difference every day.
Apply today to join our team!This position provides clerical support that ensures driver information products are processed and delivered with accuracy and care. The role supports public needs and contributes to dependable operations within the Bureau of Driver Licensing. As a Clerical Assistant 2, you will perform the following duties:
- Application Review: Examine applications and payments to determine if requests can be processed
- Accuracy Standards: Maintain a minimum accuracy rate of 98 percent while following established procedures
- Data Processing: Use computer systems to enter information, prepare documents, and complete driver record tasks
- Record Delivery: Verify completed products and send them to customers
- Attestation Preparation: Complete and type attestations with correct information
- Seal Application: Apply the Department seal to certified work
- Daily Reporting: Prepare daily production sheets and record required information
- Revenue Handling: Prepare deposit materials and transmit revenue information
- Equipment Care: Maintain printers and WID machines to keep them in working condition
- Customer Communication: Communicate with customers in a courteous manner
- Instruction Follow-Through: Follow both written and verbal instructions accurately
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
- Full-time employment, 37.5 hours per week.
- Work hours are 8:00am to 4:30pm, Monday-Friday, with a 1-hour lunch.
- Telework: You will not have the option to telework in this position.
- Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831.00 (before taxes).
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
Minimum Experience and Training Requirements:
- Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
- Graduation from high school; or
- An equivalent combination of experience and training.
- You must be able to perform essential job functions.
Legal Requirements:
- A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
In accordance with the seniority provisions of the applicable collective bargaining agreement, this position was previously posted for seniority candidates. Since there were no seniority candidates, it is now open to all applicants.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
- 711 (hearing and speech disabilities or other individuals).
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.