On-site

Clerical Assistant 2 - Bureau of Driver Licensing

Commonwealth of Pennsylvania

Pittsburgh, PA$36.1k/yrvia Commonwealth of PA

NOTE: This posting will close on September 25, 2026 or after 25 applications are received, whichever occurs first.


As a Clerical Assistant 2 with the Department of Transportation, Bureau of Driver Licensing, you can build a career that supports vital public services. This position allows you to grow your skills while contributing to smooth and reliable driver licensing operations. You will be part of a team that values accuracy and teamwork. Step into a role that keeps Pennsylvania moving forward.


This position supports reliable driver licensing operations by completing clerical and data entry tasks that keep information accurate and secure. The work helps maintain quality standards that the public depends on. As a Clerical Assistant 2, you will perform the following duties:

  • Application Handling: Retrieve, open, sort, and batch incoming paper applications
  • System Processing: Inquire and process information in the DL&C system and other computer programs
  • Data Entry: Examine and enter driver licensing application data within established production standards
  • Quality Maintenance: Maintain an error rate at or below the unit’s 2 percent standard
  • Customer Support: Provide helpful, accurate, and timely service to all customers
  • Team Collaboration: Assist Clerical Assistant 3 staff with notepad-related processing tasks within guidelines

Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
  • Full-time employment, 37.5 hours per week.
  • Work hours are 7:30am to 3:30pm, Monday-Friday, with a 30-minute lunch.
  • Telework: You will not have the option to telework in this position.
  • Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes).
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
QUALIFICATIONS
Minimum Experience and Training Requirements:
  • Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
  • Graduation from high school; or
  • An equivalent combination of experience and training.

Additional Requirements:
  • You must be able to perform essential job functions.

Legal Requirements: 
  • A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
  • The selected candidate for this position must undergo a fingerprint-based records check to be in compliance with the Federal Bureau of Investigation (FBI), Criminal Justice Information Services Division (CJIS).

How to Apply:
  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position. 
  • All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:
  • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.


Telecommunications Relay Service (TRS):
  • 711 (hearing and speech disabilities or other individuals). 

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.  
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Feedback